"Academic Advisor I (Applicant Pool)"

Job Details

Academic Advisor I (Applicant Pool)

Job ID: 287677

Location: Statesboro, Georgia; Georgia Southern - Savannah; Georgia Southern - Hinesville

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/

Location

This is a general applicant pool for Academic Advisor I positions available on all three campuses of Georgia Southern University.

Department Information

Center for Advising, Retention and Completion

Job Summary

Serve as frontline contact for undergraduate students for developmental academic advising to drive engagement and empower students to achieve their academic and career goals. Build formative relationships with students by interpreting information concerning course descriptions, program requirements, prerequisites, and registration procedures. Play a vital role in maximizing undergraduate students' persistence to graduation. Consistently exhibit service, collaboration, and excellence as championed by the Division of Enrollment, Marketing, and Student Success.

This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSAs are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.

Responsibilities

• Accurately advise students on degree requirements; program changes; and resolution of academic problems
• Meet minimum KPI targets for advising campaigns
• Monitor student academic progression and participate in CARC retention outreach efforts
• Support students in the establishment of academic and career goals; and identify and address challenges that may negatively impact student success
• Communicate key advising updates to students through coordinated CARC campaigns and based on caseload needs
• Provide current and returning students with in-depth information regarding course descriptions, prerequisites, program requirements, and registration procedures
• Participate in New Student Onboarding and Orientation: create presentations; resolve academic related issues and evaluate courses
• Consistently comply with academic policy and communicate those policies accurately to students
• Represent center, unit, and university at institutional meetings and events as assigned
• Develop and maintain student files and records in accordance with CARC policy

Required Qualifications

Educational Requirements

• Bachelor's Degree

Required Experience

• One (1) or more years of related work experience

Preferred Qualifications

Preferred Educational Qualifications

• Master's Degree

Proposed Salary

$46,800

This is an exempt position paid on a monthly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to work independently and within a team environment

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success.

SKILLS

• Effective communication (verbal and written), organizational and human relations skills