Administrative Assistant
Job Description
We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.
Department: Community Regional Learning Services (West Region)
Reports To: Manager, Regional Learning Center
Salary Grade: PB
Workday Job Profile #: JC100413
Location: Shawano
Standard Hours: 8:00 a.m. - 4:30 p.m. 3 days a week; schedule to be determined at time of hire
Pay Range: $15.00 - $16.00 per hour
*Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity.*
Position Summary
Candidates will be responsible for providing exceptional customer service in a busy open office atmosphere. Staff will report directly to the Regional Center Manager and will also be responsible for completing assigned projects. Multitasking skills and the ability to prioritize projects will be critical to the candidates position.
Essential Functions
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.
Essential Functions Statement(s)
Job Duties may include, but are not limited to:
- Respond to student and community inquiries in person or via phone.
- Process student registrations for course enrollment using PeopleSoft.
- Schedule student advisor and testing appointments.
- Assist students with book sales; buy back process and completion of forms.
- Handle cash transactions as well as post payments to student accounts in PeopleSoft.
- Prepare room set-up and supplies for classes; replenish brochure racks.
- Distribute marketing materials to local businesses via mail or in person.
- Available to work evening or Saturday hours to provide adequate office coverage.
- Provide administrative support (copying, contacting students, filing, proctor tests)
- Ability to multitask and complete other duties and projects as assigned.
- Prepare, process, and maintain new and existing student and course information with regards to the Nursing Assistant Program.
- Other duties as assigned.
Position Qualifications
Competency Statement(s)
Values - Demonstrate behaviors and action that support the Colleges values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.
Accuracy - Ability to perform work accurately and thoroughly.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Customer Oriented - Ability to take care of the customers needs while following company procedures.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Skills & Abilities
Education: Administrative Assistant or Office Assistant degree
Experience: Two years of work experience in an office/college setting.
*An equivalent combination of education and work experience may be considered*
Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff.
*NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing.*
Computer Skills: Microsoft Office: Word, Access, Publisher and Excel applications. PeopleSoft experience a plus.
Other Requirements: Candidates must possess exceptional phone and face to face customer service skills and have the ability to work under pressure to meet project deadlines. Customer service must be completed tactfully with respect to all confidential material. Previous cashiering and teller experience a plus. Must hold a valid drivers license and be insurable under the Districts standard insurance policy terms. Provide assistance running to the bank, picking up office supplies, and visits to other centers.
Physical Demands
Various physical demands are outlined, but details are not included in the main description.
We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at 920-498-6286.
To apply, visit Apply Now.
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