Admissions and Records Clerk II

Admissions and Records Clerk II

Pasadena City College

Salary: $53,200.92 - $58,654.08 Annually

Job Type: Full-Time

Job Number: 10017

Location: 1570 E. Colorado Blvd., Pasadena, CA

Department: Student Services

Closing: 2026-06-12

Work Schedule: Monday-Thursday 9:00 A.M. - 5:30 P.M.; and Friday 8:00 A.M. - 4:30 P.M.

Under general supervision, performs a variety of clerical duties of above-average difficulty which require learning specific policies and procedures, and computer screens and to complete related work as required.

ESSENTIAL DUTIES:

• Performs clerical duties applying policies and procedures appropriate to college Admissions, Records and Registration functions.
• Provides customer service to students, faculty, staff, and other members of the public in person, by telephone and email.
• Communicates with students, faculty, staff, and other members of the public through typed correspondence, email and telephone.
• Uses a computer to process student data for admissions, records and registration purposes.
• Works with faculty to process student drops, reinstatements, grades, and class rosters.
• Functions in accordance with Family Educational Rights and Privacy Act (FERPA) regulations regarding confidentiality and release of student records.
• Works with students regarding residence determination for tuition purposes in accordance with state regulations.
• Processes student transcript and enrollment verifications requests.
• Provides information and assistance to students relating to online services available through the college's website.
• Assists with reviewing and updating admissions, records and registration information provided on the college's website.
• Uses decision-making ability when applying policies and procedures to unique situations presented by individuals.
• Promotes a helpful and friendly atmosphere for students, staff, faculty, and the public.

MINIMUM QUALIFICATIONS:

• Graduation from high school or the equivalent level of education.
• Two (2) years of general clerical experience.

PREFERRED QUALIFICATIONS:

• Experience working in a college admissions and/or records office.
• One year or more attending college as a student.
• Computer keyboard 40 net words per minute.