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Director - Enrollment Services

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Utah Valley University

800 W University Pkwy, Orem, UT 84058, USA

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Director - Enrollment Services

Job Details

Director - Enrollment Services

Salary: $71,604.00 - $84,240.00 Annually

Job Type: FT Exempt Salaried Staff

Job Number: FY2605991

Closing: 6/7/2026 11:59 PM Mountain

Location: UVU Lehi Campus

Division: VP Academic Affairs

Position Announcement

Reporting directly to the Senior Director, the Director of Enrollment Services is responsible for driving the Enrollment Services Team's strategic direction, operational excellence, and leadership development. This position provides direct oversight of Admissions, Registration, Academic Scheduling, and the petitions process for the Concurrent Enrollment program.

As a key leader, the Director oversees a talented group of coordinators and managers, ensuring that all enrollment-related processes align with institutional goals. The role emphasizes fostering strong partnerships across the university and with external educational stakeholders to support program success and innovation.

This position plays a critical role in influencing policies and procedures that impact student success both locally and statewide, while ensuring the continual growth and improvement of the Concurrent Enrollment program.

The Director's leadership will be instrumental in maintaining high-quality service delivery, enhancing operational effectiveness, and advancing initiatives that support access, efficiency, and student achievement.

This position is located at the UVU Lehi Campus.

Summary of Responsibilities

  • Operational Leadership: Guide and inspire the day-to-day operations of the Enrollment Services team, ensuring all processes-from registration to course scheduling-run seamlessly. Champion continuous improvement and operational excellence, establishing best practices to ensure smooth and effective student enrollment experiences. Develop the team through mentoring, one-on-one coaching, and fostering a collaborative and inclusive work environment.
  • Strategic Impact: Lead data-driven planning initiatives to enhance enrollment strategies. Making decisions that will directly affect the program's trajectory and ability to provide an equitable, high-quality education for concurrent enrollment students. Represent the program with key stakeholders such as K- partners, state education bodies, and national accreditation agencies. Acts as a primary decision-maker in the absence of the Senior Director.
  • Student-Centered Innovation: Lead initiatives that shape the future of student enrollment by researching and implementing cutting-edge technologies and methodologies. Oversee complex decision-making processes involving student appeals, academic record changes, and stakeholder data requests. Your vision and leadership will empower students to navigate their educational journeys successfully, providing a strong foundation for their future success.
  • Visionary Leadership: Provide forward-thinking leadership by creating an environment that emphasizes student success and institutional impact. Develop long-term strategies that position the program as a leader in concurrent enrollment, building partnerships that enhance educational access.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree in a related discipline, plus three years of staff-level experience or an equivalent combination of education and/or experience related to the Summary of Duties totaling seven years.

Preferred Qualifications: Graduation from an accredited institution with a Master's Degree plus five years of experience in an educational unit or closely related environment.

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