"Associate Registrar for Operations (6030U), Office of the Registrar - 83696"

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

The Office of the Registrar serves as the vital bridge between UC Berkeley's academic mission and the student experience. As the University's chief academic data steward, we uphold institutional integrity by ensuring that records and processes remain accurate, consistent, and aligned with our core values and the standards established by the Faculty Academic Senate and the UC Regents.

Operating within Enrollment Management and the Division of Student Affairs, the Office of the Registrar supports the full student lifecycle-from initial enrollment through degree completion. We champion the University's strategic goals by blending our expertise in higher education best practices with innovative technology. Our role demands sound judgment and a steady, caring hand to align people and systems, fostering the collaborative partnerships necessary to navigate a complex academic environment.

By connecting administrative rigor with a commitment to student success, we ensure the student journey is seamless, well-considered, and rooted in the University's highest academic priorities and teaching mission.

Position Summary

The Associate Registrar provides strategic leadership for core operational areas within the Office of the Registrar, overseeing the end-to-end lifecycle of enrollment and registration-including specialized processes for readmissions and special programs. This role directs the administration of tuition and fees for the general student population and manages the integrity of academic records, including grades, transcripts, and diploma production. Additionally, the Associate Registrar leads critical compliance functions including FERPA oversight, residency determinations, enrollment verifications, and Veterans Affairs benefits certification, ensuring that all services remain accurate, timely, and student-focused.

The AR partners with university leadership, faculty, deans, department chairs, and academic committees to identify improvement opportunities, develop policies, and implement best practices. They drive initiatives to streamline processes and implement software solutions, balancing departmental goals within a highly decentralized academic environment. Recognizing the impact of decisions across 15 schools and colleges, the AR ensures initiatives are practical, broadly supported, and sustainable. The role requires a leader who has strong negotiation, persuasion, and collaboration skills. Work must be done in a way that will successfully handle sensitive situations and issues, and develop and maintain collaborative relationships with key contacts across the university.

The AR empowers the team to take ownership of projects while providing guidance and oversight to align efforts with divisional priorities and campus standards. They serve as a key partner in system development projects affecting students, staff, and faculty.

Through strategic leadership, operational excellence, and team development, the Associate Registrar advances institutional goals, drives continuous improvement, and fosters a culture of innovation and student success.

We're in the middle of shaping who we're becoming, and this role is part of that shift. We're looking for a creative leader with integrity and good judgment - someone who can think expansively, work collaboratively, and see ideas through from first spark to final execution. This role is for someone who takes ownership, leads without ego, moves work forward without being chased, and stays deeply aligned with the broader vision of the team and its leadership.

Application Review Date

The First Review Date for this job is: 02/13/2026.

Responsibilities

Registration, Enrollment, Tuition, and Fees: (25%)

• Works with the team to oversee and manage the planning and continuous improvement of the campus registration and enrollment processes for all students, including tuition, fees, readmission, and special programs.
• Collaborate with Berkeley Information Technology to ensure efficient, user-friendly enrollment processes through Campus Solutions.
• Works through the team to ensure accurate enrollment modifications, fee assessments, and student account updates
• Coordinate the assessment and maintenance of tuition, mandatory fees, and course-specific fees for all student populations in alignment with University, state, and federal regulations.

Grades, Transcripts & Diplomas (25%)

• Oversees the accurate and timely processing of grades, transcripts, and diplomas, working through the team to ensure operational excellence.
• Provides guidance to assistant registrars in partnering with academic departments to collect grades, resolve concerns efficiently, and maintain compliance with institutional policies and best practices.
• Directs the implementation and enhancement of technology solutions to improve process efficiency and transparency
• Leverages data and reporting to monitor timeliness, compliance, and continuous improvement in grading, transcript, and diploma operations.

Compliance: (25%)

• Verifications: Oversees the accurate and timely processing of verifications, subpoenas, and notary requests, ensuring all submissions from students, institutions, and external agencies comply with institutional policies and federal regulations.Oversees reporting of enrollment information to the National Student Clearinghouse and facilitates the resolution of system and data discrepancies to ensure accuracy and integrity.
• Veterans Benefits: Leads Veterans Affairs benefits certification, ensuring staff comply with VA, CSAAVE, and DoD regulations for accurate eligibility and timely reporting.
• Residency: Supervises residency determinations, establishing consistent, compliant practices while providing clear guidance and support to students. Provide information and advice to campus departments and current and potential students and their parents regarding residency requirements and criteria. Oversee staff who determine California residency status for tuition purposes, as mandated by the Education Code of the State of California and adopted by the Regents.
• FERPA: Interprets relevant regulations such as the Family Educational Rights and Privacy Act (FERPA) to ensure regulatory compliance and protection of student data.
• Monitors compliance metrics, generates reports, and implements process improvements to strengthen operational efficiency, data integrity, and regulatory adherence.

Team Management: (20%)

• Provides strategic leadership and oversight for staff across functional areas, including professional career staff, contract staff, represented staff, and student workers.
• Sets the direction for the team, ensuring alignment with departmental goals, UC and Berkeley policies, and best practices.
• Ensures team complies with all applicable federal, state, UC, and Berkeley policies and industry best practices.
• Guides and mentors supervisors, leads, and staff, fostering professional growth, high performance, and a collaborative, empowered work environment. Makes decisions regarding performance, salary actions, hiring, and other human resources matters while promoting a culture of accountability, development, and operational excellence.

Other Duties as Assigned: (5%)

• Performs duties assigned by the University Registrar.
• Serves on committees as assigned by the University Registrar.
• Continuously grows expertise through professional literature, university trainings, and active participation and presentations in professional associations and conferences.
• This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

Required Qualifications

• Substantial experience managing the student lifecycle, including tuition/fee administration and academic record integrity.
• Strong skills in evaluating proposed changes to information systems in connection with business practices, and ensuring implementations are managed with proper internal controls and audits for smooth transition.
• Experience with performance improvement methodologies.
• Strategic, analytical, and interpersonal skills to successfully introduce new operations and customer service programs and processes.
• Advanced skills in priority setting, time management, analysis, creative problem solving, collaboration, change management and shaping organizational effectiveness. Both people- and detail-oriented.
• Strong leadership experience in managing and mentoring teams with varied backgrounds and perspectives.
• Excellent communication skills, with the ability to translate technical concepts into clear, accessible language for faculty, administrators, and technical teams.
• Experience in budget management and resource allocation.
• Bachelor's degree in related area and/or equivalent experience/training.

Preferred Qualifications

• Advanced knowledge of and experience in and managing registration and operations.
• Advanced experience with Academic Senate regulations, including student registration, course enrollments, classroom use, recording of grades, awarding of degrees, and maintenance of student records.
• Advanced experience with Federal and California laws pertaining to the privacy rights of students and access to student information.
• Advanced knowledge of University policies, processes, and procedures related to budget, accounting, human resources, IT, and student services.
• Strong skills in conflict resolution and collaborative problem solving.
• Ability to effectively influence challenging or charged situations.
• Demonstrated ability to work effectively and collaborate with individuals and groups from a wide range of backgrounds, experiences, and perspectives.
• Experience with student records modules in Campus Solutions or similar student information systems.
• Transformational leadership experience.
• Master's degree in higher education administration, business, or related field and/or equivalent experience/training.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The full salary range for this classification is $112,400.00 - $214,000.00. The budgeted annual salary range that the University reasonably expects to pay for this position is $130,000.00 - $190,000.00.

• This is an exempt monthly-paid position.

How to Apply

• To apply, please submit your resume and cover letter.