Asst Dir Conflict Resol/Student Conduct

Department:

Conflict Resolution & Student Conduct

Job Summary:

Manages staff and provides leadership to resolve conflict and/or student housing conduct cases. Develops policies and programs to educate students on their rights, shares available campus resources, and creates formal channels of conflict resolution.

Job Description:

• Manages and trains staff in conduct and conflict resolution procedures.
• Provides leadership in the daily operations of the department.
• Resolves complex incidents and manages the student conduct process.
• Partners with relevant offices, agencies, and organizations to investigate and resolve student and/or organization conduct cases.
• Reviews student housing conduct incident reports and charges, identifies cases appropriate for alternative dispute resolution and assign cases to staff.
• Monitors and tracks case progress, audits cases to ensure sanctions are being completed and cases are closed when appropriate. Issues and releases student conduct holds.
• Reviews incident reports for accuracy and clarification.
• Creates ongoing professional development and training for staff for staff on student conduct, policies, procedures, and best practices.
• Serve on the Student Affairs after hours crisis team.
• Knowledge of Student Conduct and Student Housing database systems (i.e. Maxient, StarRez, etc.)

Preferred Qualification:

Master's Degree is highly preferred.

Education Qualifications:

Bachelor's (Required)

Experience:

Relevant experience | 5 Years, 3 years supervisory | Required