Veterans Services Coordinator (Student Services)

Basic Function

Coordinates the daily operations, services, and activities of the Veterans Resource Center (VRC); provides training and direction to staff; assists in the development, coordination, and implementation of programs and services to promote the well-being and success for student veterans and dependents; implements best practices and enhances understanding of the specific needs of student veterans; and ensures compliance with Veterans Administration (VA) policies and procedures.

Education and Experience

A bachelor's degree and three (3) years of experience coordinating a veteran's services program in higher education; or an equivalent combination of education, training, and/or experience.

Duties and Responsibilities

1. Coordinates the day-to-day operations of the VVRC to promote the well-being and success for student veterans and dependents; ensures compliance with VA regulations, policies, and procedures; serves as liaison with the VA, college and community organizations, and veterans or their dependents.
2. Provides specialized information and technical assistance to faculty, students, and other members of the public relating to VA educational benefits, college admissions, registration, student records, and referrals to other college services.
3. Monitors, certifies, and audits VA students' files for VA compliance; facilitates the complex processing of the Post-911 GI Bill to include reporting tuition and fees, and determining VA requirements for certifying residence and hybrid courses; coordinates with Student Accounts on VA reporting requirements for refunding student tuition and fee overpayments.