"Basic Needs Student Care Coordinator, Dean of Students Office"

The Basic Needs Student Care Coordinator provides non-clinical case management and basic needs coordination for the Dean of Students (DoS) Office and First Generation and/or Low Income Student Success Center (FLISSC). Reporting directly to the Senior Associate Dean of Students, with dotted-line relationship to the Associate Dean and Director of FLISSC, the Basic Needs Student Care Coordinator works closely with both the DoS and FLISSC teams to provide follow-up and logistical support to individual students and to student groups; connect students to basics needs resources and community-based support; coordinate, and implement services that fosters community, promotes belonging, and supports student success.

In this role you will:

• Provide non-clinical assessment of student needs and employ case management interventions, as appropriate, to advise and support students and connect them to resources both on and off-campus;
• Provide short-term direct support to students facing basic needs challenges such as food, housing, caregiving, well-being, and general financial need. Assist students in making informed decisions and connecting to resources as appropriate;
• Coordinate with staff from campus partner offices to ensure individual student support as well as programmatic efforts to support student success. Frequent partners may include The Centers for Equity Community and Leadership (CECL), Residential Education, the Graduate Life Office, Financial Aid Office, and R&DE Housing Assignments.
• Delivers targeted support to first-generation, low-income, and former foster youth students navigating basic needs and academic challenges, and serve as the liaison between the Dean of Students Office and the First Generation and/or Low-Income Student Success Center (FLISSC), holding office hours and supporting programming and student support efforts in both offices;
• Manage the Dean of Students basic needs pantry, helping to provide students with food and personal care items to meet short-term needs and to connect with long-term assistance through university and/or social service connections;
• Administer the Dean of Students Office Student Emergency Fund and document all transactions accordance with university policy and processes, collaborating closely with the First Generation and/or Low-Income Student Success Center (FLISSC) and the Financial Aid Office (FAO);
• Proactively identify students at risk of unmet basic needs and engage them with available support and resources, while advocating on their behalf with campus offices and services to ensure access to critical resources and remove barriers to academic success;
• Design, implement, and evaluate programming that fosters community, belonging, and resilience for students facing basic needs challenges, including housing, food security (e.g., SNAP/CalFresh), childcare, and support for logistical needs such as winter travel;
• Research, develop, and continuously maintain a directory of campus and community basic needs resources for students, promoting awareness of and access to university aid programs (e.g., Financial Aid Office, the Opportunity Fund, Grant-in-Aid), social services (e.g., CalFresh), and other resources relevant to individual student needs;
• Coordinate outreach and resources for students following major incidents such as natural disasters or other major incidents in a student's home community;
• Document all student support and interventions in the case management database in a timely manner; make appropriate referrals to Counseling and Psychological Services (CAPS), the SHARE Title IX and Title VI Office, Confidential Support Team, etc. to ensure continuity of care on a case-by-case basis;
• Track, evaluate, and report on the effectiveness of interventions and programs, using data, assessment, and other collection methods to ensure continuous improvement, demonstrate measurable impact on student success, and inform outreach, education, and campus well-being initiatives;
• Provide administrative support for database and record-keeping in the Dean of Students Office, overseeing documentation of case management interventions in a timely manner; and
• Assist in the development and implementation of relevant policies and procedures.

* Other duties may also be assigned

Education & Experience:

Bachelor's degree and three years of relevant experience, or combination of education and relevant experience.

Preferred Education and Experience:

Master's degree in Education; Student Development; Counseling; Social Work or a related field.

Knowledge, Skills and Abilities:

• Strong communication skills to clearly and effectively communicate information to students, campus and community partners, and management.
• Advanced analysis and problem-solving skills.
• Relevant computer systems/technology experience, including experience and comfort with Microsoft Office and Google Workplace, as well as record-keeping databases.
• Understanding of basic financial stewardship practices and
• Ability to communicate sensitive and confidential matters regarding complex cases within the guidelines of FERPA.
• Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

In addition, preferred requirements include:

• Knowledge of the challenges faced by and proven ability to work with a diverse population of students. Understanding of the needs of under-resourced populations including but not limited to low-income students, students from foster youth backgrounds, first-generation students, student parents/families, undocumented and DACAmented students, and international students among both undergraduate and graduate/professional student populations. Appreciation for the nuances of working within a highly selective residential institution, and ability to assist students in navigating this environment.
• Demonstrated knowledge of issues surrounding socioeconomic class, identity and intersectionality.
• Proven ability to interact with a diverse population of faculty, staff, alumni, and families.
• Experience in collaborative work with other professional colleagues.
• Advanced skills as a student affairs professional, including expertise in facilitating student learning, development, and success.
• Demonstrated skills in critical incident and crisis management.
• Solid knowledge of mental health issues in the college and graduate/professional student population.
• Strong leadership and strategic management skills.

WORKING CONDITIONS:

• This position may require evening and weekend hours, as needed.
• This is a hybrid position that requires at least 4 designated days a week onsite.

* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,http://adminguide.stanford.edu.

The expected pay range for this position is $94,998 to $100,000 per annum. Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package.

***HOW TO APPLY:***

To apply, click on the "Apply for Job" button. To be considered, please submit your resume and a one-page cover letter along with your online application.

*The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.*

*Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form. *

*Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.*