Business Analyst

Location: Callaghan NSW 2308, Australia

Work Type: Full Time - Fixed Term

Positions: 4 Positions

Published At: 8 days ago

Job no: HRC0023780

Category: Professional, HEW 8

• Multiple opportunities | Varied portfolio of projects
• Be challenged. Make an impact. Imagine with us.
• Onsite Roles with flexible work arrangements

Are you an experienced and adaptable Business Analyst looking to broaden your impact? The Digital Technology Solutions (DTS) team at the University of Newcastle is seeking multiple Business Analysts to support a diverse range of projects and delivery streams across the University.

The role

We are recruiting for several Business Analyst positions to work across a variety of initiatives and delivery streams within DTS. These roles offer the opportunity to contribute to complex, meaningful initiatives and services that enhance the experience of students, researchers, staff, and the broader University community. As a Business Analyst, you will play a critical role in bridging the gap between business needs and digital solutions, supporting the full lifecycle of business and system improvement initiatives—from discovery and requirements definition through to solution design, testing, implementation, and post-delivery optimisation.

You will work closely with stakeholders, end-users, and delivery teams to analyse requirements, optimise processes, and contribute to the successful delivery of user-centred solutions in a dynamic higher education environment.

What you’ll do:

• Engage with stakeholders through workshops, interviews, and consultations to understand business needs and document clear, fit-for-purpose requirements
• Translate business requirements into functional and non-functional specifications that guide solution design and delivery
• Collaborate with technical and delivery teams to design and validate solutions aligned with enterprise standards and organisational objectives
• Analyse current processes and systems, identify gaps, and recommend improvements that deliver measurable business value
• Support solution testing activities, including test case development and user acceptance testing coordination
• Contribute to project planning, estimation, scheduling, and governance activities
• Maintain high-quality documentation such as process maps, user stories, system specifications, and change artefacts
• Support implementation and post-go-live activities, including issue resolution, benefits realisation, and continuous improvement
• Build strong relationships across business and technical teams to ensure shared understanding and effective communication

These full-time positions are fixed term for up to 2 years and located onsite at Callaghan Campus.

About you

You are a proactive and consultative Business Analyst who enjoys working across varied initiatives and stakeholder groups. You bring:

• Proven experience in business analysis within digital, systems, or process improvement environments
• Strong stakeholder engagement and facilitation skills, with the ability to translate complex needs into clear outcomes
• Experience working within project or delivery frameworks, including agile, hybrid, or waterfall methodologies
• A user-centred mindset with a focus on improving experience and service outcomes
• Strong analytical, documentation, and communication skills
• The ability to adapt quickly and work effectively across multiple projects and priorities
• Experience in higher education, large complex organisations, or regulated environments will be highly regarded, but is not essential.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2030 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.

For more information click here – Our Uni.

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

• Attractive remuneration package and excellent employment conditions in line with University of Newcastle professional staff conditions.
• Flexible working arrangements (in line with the University’s Flexible Work Policy)
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more
• Wellbeing programs

If you are a Business Analyst looking to broaden your experience, work on meaningful initiatives, and make a tangible difference, we encourage you to apply

Your next steps

Please visit here for a guide on how to apply for a role.

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application.

Your application must include:

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
• A statement addressing the Essential Criteria listed in the job description demonstrating your qualifications and experience with examples.

To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

Applications for this position will only be accepted from those with Australian residency or a valid work permit. We are unable to offer visa sponsorship for this role.

For specific position enquiries, please contact name Peta Crismale via email peta.crismale@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Sunday 31st May 2026 11:59pm AEST

Our assessment process

Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.

We are excited to be Looking Ahead with you!

The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas. We extend that respect to the homelands of our students and staff. We also pay respect to the wisdom of our Elders past and present. We are fully committed to building on our strengths in Indigenous higher education and providing a supportive space for our Indigenous students, staff and communities.

The University of Newcastle is committed to equity, diversity and inclusion. We value the unique backgrounds, experiences and perspectives each person brings to our community and strive to create a culture of belonging where everyone can thrive. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people with diverse gender identities and sexualities, people living with disability, and those from culturally and linguistically diverse backgrounds.