Salesforce Marketing Cloud Functional Analyst

locations

Melbourne

time type

Full time

posted on

Posted 8 Days Ago

job requisition id

JR47911

Overview:

• Full-time
• Continuing position
• Salary Professional HEW8 + 17% Superannuation and Flexible Working Arrangements
• Based at the Melbourne CBD campus, and hybrid ways of working

About You

We are looking for a Salesforce Marketing Cloud Functional Analyst who can bridge technical capability with business impact and thrive in a collaborative, delivery-focused environment.

This role sits in Information Technology and Services and plays a key role in supporting and optimising Salesforce Marketing Cloud Engagement for RMIT Online.

You’ll work closely with campaign specialists, developers, stakeholders and the broader Salesforce team to deliver scalable, high-quality marketing automation solutions that improve engagement and customer experience.

This role will suit someone who combines strong functional analysis capability with practical Salesforce Marketing Cloud knowledge and a team-first mindset.

We’re particularly interested in candidates who bring:

• Experience working with Salesforce Marketing Cloud Engagement or similar marketing automation platforms
• Awareness and understanding of the broader Salesforce ecosystem
• Strong documentation capability, including business requirements, process mapping and technical documentation
• The ability to translate business requirements into scalable technical solutions
• Strong stakeholder engagement and communication skills
• A collaborative approach and positive team fit
• Curiosity, adaptability and a willingness to continuously learn

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Portfolio

The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences. The Portfolio incorporates the following business units: Enabling Services Reform (ESR), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations. The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups.

To Apply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For further information about this position, please see the Position Description hyperlinked below or contact Eliott Wang via email eliott.wong@rmit.edu.au

Position Description

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.

#LI-Hybrid

Applications Close:

3 June 2026 11.59 pm