"Community Engagement Fellow-(Non Academic)"

Job Summary
The Community Relations Fellow is responsible for managing and enhancing the Office of Government & Community Relations' (GCR) digital presence. This includes proactively maintaining and updating the GCR website, its Ignite site, the myHC platform, and, most importantly, all social media accounts. The Fellow develops and publishes engaging content to promote community engagement programs, events, and resources to both on-campus and external audiences.
The Fellow will assist the director and assistant director with event scheduling and operations at the Worcester House (the College's community engagement center), and provide support to the Director on community engagement programming and initiatives. Including neighborhood, and student outreach, and the off-campus student cohort.

Major Areas of Responsibility

• Digital Communications:
  • Maintain and update the GCR website, myHC platform, and social media accounts.
  • Promote engagement opportunities, events, and resources to both internal campus community and external partners.
• Administrative Support:
  • Help maintain documentation and procedures for GCR and Worcester House.
  • Assist the Assistant Director and Director in ensuring operational consistency and transparency.
• Program Planning & Facilitation:
  • Help plan and support GCR engagement programs, such as:
    • Holy Cross Community Engagement Assessment & Planning Committee
    • Annual Community Partner Appreciation Reception
    • Student Groups
• Collaboration:
  • Work with other campus programs (Community-Based Learning, SPUD, Athletics) to maximize community engagement.
• Data & Reporting:
  • Support the Director by gathering and preparing data:
    • student service data for the annual Student Service Data Report
    • analyzes social media analytics and website metrics to assess traffic and engagement levels, and uses this information to refine content and outreach strategies. Support the and the Community Impact Report.

Minimum Qualifications

• Experience with community relations and or engagement as an undergraduate or through service or civic experience.
• Strong oral, written, and interpersonal communication skills.
• Proficient skills in content creation, audience engagement, analytics, and community building

Core Competencies

• Collaboration: Exchanging information, ideas, and thoughts with others in a manner that is proactive and enhances partnerships
• Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others
• Innovation: Performing one's job with creativity and proactivity, improving procedures and problem-solving
• Mission/Service Orientation: Focusing on service to others and contributing to the College's collective mission
• Responsibility: Taking ownership of one's actions and accountability for one's tasks and duties

Additional information:
This is a full time, exempt level position with a salary of $45,000. This is a two year temporary opportunity, which will run through June 30, 2027. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:

• 10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)
• This position may be eligible for a hybrid work arrangement - upon hire, candidates will need to live within commuting distance
• Condensed summer 4-day work week
• Tuition & Education benefits
• Wellness programs & ongoing Training and Development opportunities
• Generous paid time off

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits
APPLICATION INSTRUCTIONS:
Please attach a cover letter addressing the position requirements along with your resume. In your cover letter please address how your work might support the College's mission as a Jesuit, undergraduate liberal arts college (see http://www.holycross.edu/mission) and its core commitment to justice and inclusive excellence. Please provide examples of any past work that illuminate your commitments in these areas. Review of applications will begin as received and continue until the position has been filled. The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. To request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391.