"Data & Systems Coordinator"

Job Description

The Global Education Office (GEO) at Virginia Tech invites applications for the position of Data & Systems Coordinator, a full-time, in-person staff position. This position serves a dual role as both the primary administrator of the Terra Dotta Software for Study Abroad (MyStudyAbroad portal) and the lead for data reporting and analysis within the office. The ideal candidate will bring a blend of technical proficiency, data analysis skills, and a user-centered mindset to improve operational effectiveness, accessibility, and student engagement in global learning opportunities through high-quality data collection, reporting, and analysis. This role is responsible for supervising and supporting the Applications and Systems Assistant, a part-time student wage position, dedicated to project management, application management and general office support. Due to the nature of this position, there will be times when work is necessary outside of normal business hours and could include late evenings or weekend hours.

Potential Future Role Development: As part of the Global Education Office's (GEO) long term centralization plan, this position has potential to evolve over the next 18-24 months to focus more heavily on data analytics, reporting, and system-level oversight of the Terra Dotta software with the reduction of program page and application management duties. This development is contingent on GEO receiving additional institutional support and employee performance and will include expanded responsibilities in data analysis and reporting.

Required Qualifications

• Demonstrated experience with database or software system management, data reporting, or digital platforms.
• Strong attention to detail, organization, and demonstrated ability to manage multiple projects independently.
• Strong interpersonal communication skills.
• Proficiency with Microsoft Excel and other data tools (e.g., pivot tables, charts, basic formulas).
• Interest in global education, data systems, and improving user experience.

Preferred Qualifications

• Bachelor's degree in international education, data analytics, higher education administration, or a related field.
• Experience using Terra Dotta or similar international program management or customer management software.
• Familiarity with UX/UI design principles for web-based platforms.
• Experience with data visualization or reporting platforms (e.g., Tableau, Power BI, Qualtrics).
• Experience in a higher education or international education environment.
• Interest in developing technical skills related to institutional data reporting and system administration.

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

Commensurate with experience, up to a budget maximum of $56,000

Hours per week

40

Review Date

August 25, 2025

Additional Information

The successful candidate will be required to have a criminal conviction check. Due to the nature of this position, there will be times when work is necessary outside of normal business hours and could include late evenings or weekend hours. Applications should include the following:

• Cover letter and a resume tailored to the position description with clear evidence of the required qualifications
• A list of at least three professional references

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Emily Schwartz at ewhitehouse@vt.edu during regular business hours at least 10 business days prior to the event.