Deputy Registrar

Under the direction of the University Registrar, the Deputy Registrar serves as the principal operations leader in the University Registrar’s Office. While the University Registrar is the strategic leader of the organization, the Deputy Registrar provides internal leadership to the office and most operational stakeholders. In the absence of the University Registrar, the Deputy University Registrar represents the office in an official capacity, empowered to speak on behalf of the University Registrar with authority for decision-making, policy direction, goal setting, and project prioritization.

This position is responsible for providing resource management, expert staff management, project leadership, and oversight for compliance, technology, and project prioritization and effectiveness. The Deputy Registrar also provides oversight and guidance related to day-to-day office operations, office reporting deliverables, FERPA and records retention. Additionally, the Deputy Registrar is responsible for developing and maintaining a unified office training program, ensuring all staff are equipped with up-to-date knowledge and skills necessary for effective operation. The role includes managing overall office communications as well as communicating office initiatives, changes, expectations, and responsibilities to external stakeholders.

The Deputy Registrar participates in the broader goals of the office and actively engages with the university community. Success in this position requires the ability to adapt quickly within an ever-changing environment; comfort with ambiguity and flexibility are essential. The Deputy Registrar will work closely with project teams, coordinate the office’s project portfolio management, oversee continuous process improvement, and support policy and procedure advisement, all while maintaining open and effective communication both internally and externally.

Minimum Qualifications:

• Relevant post-Baccalaureate degree required; for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant undergraduate degree and relevant experience in substitution.

Preferred Qualifications:

• At least 5 years of progressively responsible experience in a registrar’s office, including supervisory responsibilities, ideally within a central registrar’s office at a college or university.
• Experience with student information systems or applications commonly used in higher education settings, such as Ellucian Banner, National Student Clearinghouse, CourseLeaf, DegreeWorks tools, or similar platforms.
• Demonstrated history of implementing new technologies or system upgrades.
• Experience managing complex academic records in a decentralized university environment.
• Proven track record of leading cross-functional teams and strategic initiatives.
• Ability to develop and deliver training programs related to academic policies, records management, and compliance.
• Demonstrated expertise in managing student and academic records, with thorough knowledge of student records privacy policies and procedures such as FERPA.
• Technical proficiency with integrated administrative systems, student information systems, database and reporting tools, and advanced spreadsheet applications.
• Proven ability to collaborate and work effectively with diverse individuals and constituencies across a large, complex academic environment.
• Demonstrated supervisory experience, including oversight of staff, workflow coordination, coaching, performance management, and support for employee development in a complex administrative or student services environment.
• Expert knowledge of complex academic policies and procedures, including curriculum, registration, enrollment, classroom scheduling, grading, assessment, and related areas.
• Awareness of current trends, issues, and regulatory factors impacting higher education and the registrar profession.
• Strong oral and written communication skills, with the ability to convey complex information clearly and effectively.