Director of Student Business Services (Bursar)

Director of Student Business Services (Bursar)

The Citadel

Job no: 496837
Work type: Full Time Permanent - Staff
Location: Charleston
Categories: Finance and Business

The Citadel, The Military College of South Carolina is seeking a Director of Student Business Services Office (SBS). This role is a collaborative partner of The Citadel Finance & Business leadership team and is responsible for managing the cashiering, billing, and centralized accounts receivable systems for the college. The director also leads and coordinates the activities of a team engaged in keeping complete records of tuition, fees, and other receipts for the college. The Director of SBS will work closely with the Associate Vice President for Finance & Business (AVP F&B) and interact with other senior administrators, deans, directors, faculty, staff, and community members to direct and strengthen The Citadel's business, financial and administrative policies and strategies to achieve the college's goals.

Job Responsibilities

The Citadel, The Military College of South Carolina is seeking a Director of Student Business Services (Bursar). Under minimal supervision, this role performs professional accounting duties supervising the review and analysis of financial transactions at The Citadel involving billing/receipting/controlling cash and management of accounts receivable collections. Directs the Student Business Services Office - a major functional area. Interacts with complex financial system and develops policies and procedures for offices working with system.

• Direct the campus wide accounts receivable and cashiering functions.
• Develop procedures and training programs for the proper handling of cash, check and credit cards in accordance with college, state and federal policies.
• Ensure that proper safeguards and internal controls are in place to ensure funds are deposited correctly.
• Manage the operations of the Student Business Services Office. Coordinate outreach and communication plans for the office with all campus constituencies.
• Ensure that students are served - counter operations, phone systems, web pages, Banner web, Transact student payment gateway and Transact ebill.
• Attend cross-functional team meetings with campus constituencies. In addition, manage staff, office budget and purchasing card programs.
• Direct the credit card operations for the campus. Work with campus offices, State Treasurer's Office, bank and Merchant Provider to set up and operate credit cards within a PCI compliant and State of South Carolina approved environment.
• Responsible for the implementation and operation of all systems - including Banner modules, Transact Payment Gateway, Transact eBill, Transact Refunds, Remote Deposit Capture, Federal billing systems and others.
• Develop reports, using Argos, to support office activities and account reconciliation.
• Liaison with the external and internal auditors, college offices and third parties regarding audits and information requests.
• Develop and enforce cash handling, charging, petty cash and refunding policies and procedures that meet Federal Title IV, State of South Carolina and Citadel regulations. Prepare and distribute 1098 tax forms annually for all students.
• Manage the Banner student accounts receivable and cash receipts functions. Expedite the collection of all student receivables. Supervise the calculation and distribution of bills for all Cadets and CGC students.

Minimum Qualifications:

A Bachelor's Degree in Business Administration or Accounting or Finance and four years experience in accounting or student financial services or a Bachelor's Degree in other fields and six years experience to include two years supervisory experience.

Preferred Qualifications:

A Master's Degree in Business Administration or related field is preferred. Knowledge of fund accounting and collection procedures is preferred.

Benefits of Working at The Citadel

• Extensive Health Plans
• Great Retirement Options
• Tuition Waiver Program
• Paid Parental Leave
• Employee Discounts
• Isle of Palms Beach Club
• Swain Family Boat Center
• Community Service Opportunities
• Read more about our benefits, on our HR website

About The Citadel College

The Citadel, also known as the Military College of South Carolina, is a public senior military college located in Charleston, South Carolina. Founded in 1842, The Citadel has a rich history and educational reputation. With our current location on the banks of the Ashley River in downtown Charleston, you are close to great restaurants, shopping and much more. Ranked #1 Public College in the South (U.S. News & World Report, 2022) for schools with up to a master's degree, the opportunities are endless.

There are about 2,300 undergraduate students who make up the South Carolina Corps of Cadets. Out of the Corps of Cadets, 1 out of 3 graduates earn a military commission. Students can choose from 31 Majors, 57 Minors, pre-health professions, and pre-law (a concentration in political science). The 11:1 student-to-faculty ratio guarantees students a quality education. Another 1,000 students attend the Graduate College, evening and online programs

Applications close: Sat, 18 Apr 2026 03:55:00 GMT

To apply, please visit: https://careers.pageuppeople.com/743/cw/en/job/496837