"Director of Student Programs and Support Services"

Director of Student Programs and Support Services

Company: Atlanta's John Marshall Law School

Job Location: Atlanta

Category: Student Affairs and Services

Type: Full-Time

Email: ccrawford@johnmarshall.edu

Atlanta’s John Marshall Law School (AJMLS’) is seeking to hire a dynamic Director of Student Programs and Support Services to join our team on a full-time basis. This role is responsible for advancing the mission of the Office of Student Affairs (OSA) by assisting with the development, implementation, and oversight of student-centered programming, initiatives, and services that foster student engagement, professional growth, wellness, and overall student success. The Director serves as a key resource and advocate for students, providing guidance as they navigate academic, professional, and personal challenges.

Ideal Experience and Qualifications

Candidates must possess a Juris Doctor (J.D.) degree; experience in student development, mentoring, and retention initiatives, and experience working in a graduate, law school, or other professional education environment, preferred. The ideal candidate must have strong working knowledge of FERPA, Title IX, Title VI, and VAWA; excellent organizational and time-management skills; strong emotional intelligence and conflict management skills; knowledge of advising and counseling techniques; and proficiency with Microsoft Office Suite, Google Workspace, and social media platforms.

Core tasks and responsibilities include, but are not limited to the following:

• Developing, implementing, promoting, and assessing programs, events, and initiatives within the Office of Student Affairs (OSA)
• Advising students individually and in groups, with particular focus on identifying at-risk students and connecting them with appropriate academic, wellness, and professional resources
• Providing crisis response and referral services to support students facing personal challenges
• Designing and implementing support services for students experiencing food or housing insecurity, including cultivating partnerships with campus and community organizations
• Monitoring student progress, track retention, and implementing proactive outreach strategies to advance student success
• Maintaining thorough knowledge of institutional policies, federal and state laws, and ABA standards to ensure all programming meets accreditation and compliance requirements
• Coordinating Title IX trainings for students and serving as the Informal Resolution Officer for Title IX complaints
• Safeguarding student information, including disciplinary records, in compliance with FERPA and institutional policies
• Fostering collaborative relationships with students, faculty, alumni, and staff to strengthen communication and support a positive learning environment
• Supervising Office of Student Affairs (OSA) student workers by providing leadership, direction, and coordination to ensure high-quality and responsive student services