"Program Manager, New Student and Family Programs"

Job Details

Job Title: Program Manager, New Student and Family Programs
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 61219
Department: New Student and Family Programs

Responsibilities

This position coordinates programs and events with campus-wide impact on behalf of the Division of Student Affairs (DSA) to enhance the overall experience of all undergraduate and graduate students.

• Oversees a curriculum-based model for student engagement from admission to graduation. Duties include coordination, planning, and execution of campus-wide programs and events to enhance the student experience on behalf of DSA. Captures and tracks all University interactions with students from acceptance to graduation and compiles trends and develops recommendations to Director and Division Leadership based on assessment of this data. Works closely with various DSA and campus departments, student organizations, and vendors. Prepares annual budget request and monitors allocation on a regular basis. Actively seeks feedback from faculty, staff, and students to enhance program outcomes and meet students' evolving needs. Serves on other Division and University committees upon request and assists with special projects as assigned.
• Responsible for the administrative management of the NASPA and Noles Undergraduate Fellow Program (N2UFP) and Careers in Student Affairs Month (CSAM) activities. Supports mentorship program including fellows and mentor recruitment efforts, plans monthly meetings, and coordinates fellows travel. Ensures N2UFP and CSAM website and materials are updated on a regular basis.
• Plans events and meetings on behalf of the Undergraduate Student Experience Strategy (USES) group. Schedules regular meetings, prepares agendas and minutes, and coordinates communication as needed. Assists in facilitation of milestone programs for student including, but not limited to Hello FSU, Welcome FSU, and Farewell FSU.
• Supervises the Media Specialist position. Works closely with the DSA and CARE Marketing Team to develop and implement a training plan that aligns with Division marketing standards. Oversees the vision and communication to incoming and returning students and their families including integrated marketing campaigns and social media.
• Works with the Graduate Student Resource Center, Council of Graduate Students, and Transfer Student Services Office to develop and implement student experience opportunities and initiatives across campus for these respective populations.

Qualifications

Bachelor's degree and four years experience related to academic and/or student services or a combination of post high school education and experience equal to eight years in the same.

Other Information

As every undergraduate student’s first stop during their FSU experience, it is New Student and Family Program's responsibility to welcome students and their families and to provide a holistic, positive experience for as long as they are part of the FSU community.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.

Anticipated Salary Range

Starting in the high $40,000's to $50,000, commensurate with education and experience.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position. This position requires successful completion of a criminal history background check. This position is being advertised as open until filled with a priority deadline for applicant review set for 10/20/2025.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.