Job Description

Hiring Department

The University of Texas Permian Basin welcomes applications for the position of Welcome Center & Campus Experiences Director

Salary Range

$60,000.00 depending on qualifications

Essential Functions

The Director of the Welcome Center and Campus Experience at The University of Texas Permian Basin (UTPB) plays a key role in designing and delivering exceptional campus visit experiences for prospective students, families, and visitors. This position is responsible for managing daily operations of the Welcome Center, overseeing campus tours and virtual tours, coordinating recruitment events, new student orientation, and supporting strategic initiatives to enhance prospective student engagement. The Director collaborates with university departments to ensure a welcoming and informative experience that reflects the values and mission of UTPB.

• Oversee daily operations of the Welcome Center, ensuring an engaging and professional environment for all visitors.
• Supervise, train, and mentor student tour guides and Welcome Center staff to deliver high-quality campus visits.
• Develop and implement an innovative campus tour program, including individual and group visits, virtual tours, and specialty experiences.
• Coordinate logistics for large-scale recruitment and yield events such as preview days, transfer days, and open house events in partnership with Enrollment Management and university stakeholders.
• Oversee new student orientation for first-time freshman and transfer students.
• Utilize data and feedback from campus CRM to assess the effectiveness of campus visit experiences, making strategic recommendations for continuous improvement.
• Partner with Marketing and Communications to develop promotional materials, digital content, and outreach efforts that highlight the UTPB campus experiences.
• Foster relationships with local schools, community organizations, and key stakeholders to increase campus visit participation.
• Support efforts to align campus visits with broader enrollment strategies, including collaboration with Admissions, Financial Aid, Athletics and Academic Affairs.
• Maintain a deep understanding of university programs, resources, and student life to accurately represent the UTPB experience.

Required Qualifications

• Bachelor's degree
• Minimum of two (2) years of experience in higher education (admissions, student affairs, or a related field with direct involvement in campus visits, event planning, or recruitment.
• Strong leadership, organizational, and customer service skills.
• Excellent verbal and written communication abilities, with a talent for public speaking and engaging diverse audiences.
• Proficiency in Microsoft Office, CRM systems, and virtual communications tools.
• Ability to work flexible hours, including evenings and weekends, as needed.

Preferred Qualifications

• Master's degree

Additional Information

• Required Application Materials
• Cover Letter
• Resume
• List of References
• Transcripts (Preferred)
• Letters of Recommendation (Preferred)
• Conditions of Employment
• The job description is not a complete list of all responsibilities and duties performed by employees. Employees may perform other related duties as assigned by their immediate supervisor.
• Employment is subject to an introductory period to monitor employee performance.
• Once hired, the prospective employee must present documentation within three (3) days of the hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE). Applicants must be able to show proof of eligibility to work in the United States by time of hire. UTPB participates in e-Verify.
• Employees must be able and willing to travel and perform duties away from campus as necessary and must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver's license. Must have and maintain a satisfactory driver's record.
• Employment is contingent upon a successful background check.
• UT Permian Basin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• Schedule
• Generally, the normal work hours for the university are Monday through Thursday, 7:30 - 5:30 pm; Friday, 8:00 am - 12:00 pm with a one-hour lunch. The individual holding this position may need to be available early morning, evening, and on weekends to meet the needs of the department. Hours worked may differ with some departments.
• Standard Working Conditions
• Able to lift various materials up to 25 pounds on an occasional basis.
• Able to bend, crouch, and reach continuously.
• Physically able remain seated, frequently to continuously.
• Able to remain standing up to 15% of the time.
• Possesses dexterity abilities required to perform job duties including extensive keyboard work, operating office equipment, performing filing, and other job-related responsibilities that include extensive wrist and hand movement.
• Standard working conditions may differ depending on department and occupation
• University Benefits
• UT Permian Basin offers an excellent compensation package including heath, retirement, & fringe benefits for eligible employees.
• Coverage includes medical, prescriptions, life insurance, AD&D, and matching retirement provided by UTPB.
• You may also be eligible to add dental, vision, family coverage, & flex-spending accounts, additional retirement, and a few other coverages as options too.
• Fringe benefits include tuition reimbursement (after one year of service), wellness breaks, employee assistant program (EAP), and meal deals, among other perks and discounts!
• Our benefits package, along with an ample leave policy, make for a great total compensation package.
• About the University
• The University of Texas Permian Basin is located in Odessa, Texas. It was authorized by the Texas Legislature in 1969 and founded in 1973. The Permian Basin is one of the fastest-growing, culturally vibrant, economically invigorated regions of the country - full of industry, culture, and wide-open spaces. At the academic heart of this area sits The University of Texas Permian Basin - which every year, delivers smart, savvy leaders across the U.S.
• As a regional, comprehensive institution, The University of Texas Permian Basin serves a diverse community of students from the region, the state, and beyond. Through excellence in student-centered teaching, learning, research, and public service, the University cultivates engaged citizens and impacts lives while advancing the technology and public interests of West Texas.
• Our vision is that the University of Texas Permian Basin will be an innovative, responsive university that thinks large and lives local. We will lead in advancing education, research, economic competitiveness, and cultural enrichment.