"Enrollment Bursar Coordinator"

POSITION DETAILS

Along with the CUNY Title Overview and reporting to the Associate Bursar, the Enrollment Bursar Coordinator will be responsible for the following tasks:

• Communicate with current students on a daily basis via multiple modes, answering all inquiries regarding tuition and fees, including e-bills.
• Verify and review enrollment and disbursement of Financial Aid, and tuition accounts for all current and incoming students
• Review reports to identify delinquent accounts and generate notices utilizing letter, email and/or robocalls.
• Liaise with collection agencies, and prepare files to be sent over for processing
• Serve as the primary liaison on all student delinquent accounts responding to inquiries, adding and removing stops to accounts as needed.
• Process and maintain all stop payment and fraudulent check claims.
• Process all FLNP loans for Hunter College Nursing majors, maintaining communication with servicers and students on loan disbursement dates, statues and more.
• Assist students with arranging acceptable payments plans, checking payment status, sending reminder notices and monitoring bursar indicators

QUALIFICATIONS

Bachelor's Degree required.

Campus Specific Qualifications

• Prior Accounts Receivable or Accounts Payable experience
• Good analytical skills
• Excellent time management and organizational skills
• Strong communications skills
• Attention to detail
• Working knowledge and proficiency in excel

CUNY TITLE OVERVIEW

Provides operational support for a College student accounts function.

• Performs processing, collection, reconciliation and maintenance of student receivables
• Counsels students in meeting college financial obligations including current tuition, prior receivables and methods of payment; responds to student account inquiries
• Maintains revenue files; prepares reports as required
• Assists in the review of student accounts; identifies and reports delinquent accounts
• May assist in the evaluation and verification of student eligibility for various loans and grants
• Provides support to ensure the smooth flow of business operations and completion of required administrative tasks within the office; may supervise clerical and/or part-time staff
• Performs related duties as assigned.

Job Title Name: Enrollment Bursar Coordinator

CUNY TITLE: Assistant to HEO

FLSA: Non-exempt

COMPENSATION AND BENEFITS

$54,725 - $66,154, Salary commensurate with education and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/2026, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Applications must be submitted online by accessing the CUNY portal on city university of New York job website www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYFirst job system instructions. To search for this vacancy, click on search job listings, select more options to search for CUNY jobs and enter the Job Opening ID number 31073.

Click on the "apply now" button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account.

Please have your documents available to attach into the application before you begin. Please note that the required material must be uploaded as one document under cv/ resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters - also do not use symbols (such as accents (é, è, (â, î or ô), ñ, ü, ï, -, \_ or ç)).

Incomplete applications will not be considered.

Please include:

• cover letter or statement of scholarly interests
• curriculum vitae/ resume
• names and contact information of 3 references

Upload all documents as one single file-- pdf format preferred.