Enrollment Specialist II, Cashier

UNO is Nebraska's public metropolitan research university - a university with strong academic values, diverse programs and learning opportunities, and significant relationships with our community that facilitate engaged teaching and research.

Enrollment Specialist II, Cashier
Please see Special Instructions for more details.
The University of Nebraska at Omaha is an Equal Opportunity Employer, committed to preventing and eliminating discrimination against employees and prospective employees based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. The University of Nebraska at Omaha does not condone or tolerate discrimination. In support of this policy, the University has implemented employment programs to recruit, employ, and promote qualified individuals based solely on their knowledge, skills, abilities and talents. These factors, along with our commitment to recruit, assess and select all candidates/employees using job-related criteria, ensure fairness, equal evaluation, and treatment in our selection decisions and processes.

Requisiton Details

GENERAL REQUISITION INFORMATION

EEO Statement:

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its education programs or activities, including admissions and employment. The University prohibits any form of retaliation taken against anyone for reporting discrimination, harassment, or retaliation for otherwise engaging in protected activity. Read the full statement.

Job Title
Enrollment Specialist II, Cashier

Job Grade
AB11H

Division
Business and Finance

College/Dept
B&F

Department
Cashiering and Student Accounts

Requisition Number
2026-00207

FTE (full-time equivalency)
100.00

Work Schedule
Monday - Friday 8:00a.m. to 5:00 p.m.

Does the position provide the opportunity to work Remotely/Telecommuting?
No remote/telecommute opportunity

Appointment Term
12- 12/12 months

Is this position essential personnel according to the inclement weather policy?
No

Pay Information
$16.00-$19.00/hr

Pay Schedule
Hourly

FLSA Designation
Non-Exempt

Position Summary

As the first point of contact for the Cashiering/Student Accounts Office, the ERSII greets and answers questions from students, parents, employees and visitors. The ERSII receipts the funds received from students, parents, University departments and outside agencies. This position is also responsible for third party agencies, processing, tracking and balancing various reports.

Job Duties

Responsibility Area: Cashiering/Student Account Customer Service

Duties:

• Greet all visitors to the office by provide outstanding customer service. Interact extensively with students, parents, University departments and outside agencies. Maintain privacy and protection of student information in compliance with federal, state and University regulations. Access and interpret student account information from the PeopleSoft system to assist with questions or problems regarding student account balance or billing. Answer questions and assist students regarding the Maverick Payment Plan. Assist students with retrieving 1098-T tax documentation and supporting information.

Percentage Of Time
40

Essential Function:
Yes

Responsibility Area: Receipt of payments received

Duties:

• Receipt all campus payments, including those for other University departmental fees or fines. Verify and balance cash drawer daily to include in the daily bank deposit. Assist campus departments with questions or problems regarding departmental deposits. Assist in auditing and reconciling tuition calculations, receipts and financial aid including interfaces to and from other systems as needed.

Percentage Of Time
30

Essential Function:
Yes

Responsibility Area: Third party account management

Duties:

• Coordinate with outside 3rd party agencies to apply the benefit to the student account balance. Monitor and maintain each contract from initial set-up, billing to receipt of payment from the agency.

Percentage Of Time
15

Essential Function:
Yes

Responsibility Area: Customer Service

Duties:

• Answer incoming calls and respond to Cashiering/Student Accounts email correspondence. Open and distribute daily mail to appropriate staff member or other University department.

Percentage Of Time
15

Essential Function:
Yes

Required and Preferred Qualifications

Required Education

High school diploma or equivalent required. Excellent customer service and interpersonal communication skills necessary.

Required Experience

Excellent cash handling skills, including handling large sums of money in the form of cash and checks. Ability to type and/or keyboard with accuracy. Courteous, friendly and strong customer service skills. Willingness to work as a team. Strong attention to detail. Excellent oral, written and interpersonal skills. Demonstrate strong working knowledge of computer skills including MS Office applications. Must understand the importance of privacy and security with respect to student data.

Required License/Certification

NA

Required Additional Qualifications:

Access, analyze and interpret student account information from the student information system to answer student questions, verify account status and assist in auditing and reconciling tuition calculations. Should possess the skills to review complex account history to determine and communicate clearly the impact on student accounts.

Preferred Education

NA

Preferred Experience

Two years cash handling/bookkeeping experience or equivalent.

Preferred License/Certification

NA

Preferred Additional Qualifications:

NA

Compliance Requirements

Credit Check
Yes

Motor Vehicle Licensing Validity Check
No

Pre-employment Physical Request and Assessment
No

Drug Screen
No

Supplemental Question

Required fields are indicated with an asterisk (*).

1. * Do you have cash handling experience?
   • Yes
   • No
2. * How many years of customer service experience do you have?
   • 0
   • 1-2
   • 3-4
   • 5+

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter