Enrollment Systems Specialist

Job Description

Reporting to the Director of Enrollment Operations, the Enrollment Systems Specialist will play a central role in the administration and ongoing development of the Enrollment Management division's technology infrastructure, with a primary focus on PowerFAIDS and its integrations with institutional systems. This position serves as the primary liaison between the Financial Aid Office and ITS, and will be a key contributor to the College's implementation of the Workday Student platform.

Major Areas of Responsibility

PowerFAIDS Administration and Optimization

• Lead the continued build-out and configuration of PowerFAIDS, including selection sets, algorithms, quality control (QC) rules, and packaging formulas
• Troubleshoot PowerFAIDS issues, test system upgrades, and provide technical support to end users
• Run and review queries to identify and resolve anomalies in financial aid data
• Brainstorm ways to leverage PowerFAIDS to further improve financial aid processes for students and staff alike
• Oversee batch importing/exporting of federal data (COD) and institutional application data (College Board)
• Manage document imaging to ensure proper flow and routing of financial aid documents
• Stay up to date with the latest news, versions, and release notes for PowerFAIDS

Workday Student Implementation and Integration

• Serve as a primary Financial Aid Office contributor to the College's Workday Student implementation
• Lead the design, testing, and documentation of financial aid data integrations between PowerFAIDS and Workday Student
• Collaborate with ITS, Workday project teams, and functional stakeholders to ensure financial aid business processes are accurately reflected in system configuration
• Maintain and support ongoing data integration between PowerFAIDS and PeopleSoft Campus Solutions during the transition period

Cross-Departmental Systems & Integration

• Serve as the primary technology liaison between the Financial Aid Office and other college departments, including ITS, the Registrar, and the Bursar
• Maintain back-end integrations between PowerFAIDS and Slate
• Work with technical relationship managers and application developers to propose and implement new or improved business process designs
• Following the Workday Student launch, take on expanded and increasingly prominent responsibilities across enrollment systems, including Workday and Slate, with a particular focus on Slate

Data Management and Reporting

• Run fund disbursement processes, monitor student accounts, and maintain records
• Audit and reconcile financial aid accounts for accuracy
• Create custom reports and data extracts to satisfy federal, state, and institutional requirements
• Manage the use of technology across the Financial Aid Office, including PeopleSoft, Workday, IDOC, Google Workspace, and more

Documentation and Training

• Create and maintain detailed process documentation and training materials for both technical staff and end users
• Oversee testing, documentation, and training for new system implementations, updates, and process changes

Minimum Qualifications

• Bachelor's degree from an accredited college or university required
• Minimum three years of professional IT systems experience or technical financial aid administration
• Expertise in PowerFAIDS required, including packaging, selection sets, and QC rules
• Experience with Workday and/or PeopleSoft Campus Solutions preferred
• Strong knowledge of SQL, scripting, and/or API development
• Experience with data integration between enterprise systems
• Solid understanding of financial aid regulations (e.g.: Pell Grants, federal loans)
• Experience with a relational CRM database preferred
• Expertise in query development and data analysis