First-Year Experience Coordinator

Job Description

Southwestern Community College District (SWCCD) is committed to meeting the educational goals of its students in an inclusive environment that promotes intellectual growth and develops human potential. We are the leader in equitable education that transforms the lives of students and communities.

SWCCD employees are collegial and collaborative. They demonstrate the highest degree of professionalism, integrity and respect when interacting with students, colleagues, leadership and members of the Jaguar community. Our employees actively honor and respect diversity to foster a safe and welcoming community where all are inspired to participate and realize a sense of belonging.

Incumbents exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

Description

SUMMARY DESCRIPTION

Under direction of the Director, Student Support Programs, oversee, plan, organize, coordinate, and review the services, activities, and operations of the First-Year Experience (FYE) program; perform a full range of administrative, programmatic, and technical duties in support of the program; coordinate assigned functions, activities, and services of the FYE program including overseeing and participating in providing students, staff, and others with specialized information, training, and assistance; and perform a full range of the more complex program support and clerical assistance duties in support of the FYE program.

DISTINGUISHING CHARACTERISTICS

The First-Year Experience Coordinator is an advanced administrative classification with incumbents performing program coordination and management duties as well as providing the more complex technical program support to the First-Year Experience program. Incumbents are assigned to perform a wide range of administrative and complex technical, program support, and clerical duties independently for the program requiring a broad knowledge of the program or functional area. Incumbents at this level typically receive instruction or assistance only as new or unusual situations arise and are aware of the operating procedures and policies of the work.

Qualifications

EDUCATION AND EXPERIENCE

Any combination equivalent to: an Associates degree OR two (2) years of college level course work in business, social work, psychology, sociology, or a related field

AND

Five (5) years increasingly responsible experience working in a social service or community service capacity or a student services-oriented role at a community college or other educational institution.

A Bachelors degree in social work, sociology, education, or other related field is desirable and may substitute for up to two years of related experience.

One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.

If specifically referenced (i.e. degree 'or equivalent'), related experience that is above the minimum requirement may be substituted for education on a year for year basis.

Additional assessment is required for applicants with foreign degrees from colleges or universities outside of the United States. Applicants must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) and must submit a copy of the evaluation with the application.

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LICENSE OR CERTIFICATE

Valid California drivers license and a safe driving record to drive a District or personal vehicle.

WORK HOURS

Position 1: Monday-Friday: 9:00 a.m.-1:00 p.m. (effective June 5, Monday-Thursday: 8:00 a.m.-1:00 p.m.)

Position 2: Monday-Friday: 1:00 p.m.-5:00 p.m. (effective June 5, Monday-Thursday: 1:00 p.m.-6:00 p.m.)

JOB DESCRIPTION: First-Year Experience Coordinator

Duties

ESSENTIAL DUTIES

1. Participate in the administration of the First-Year Experience (FYE) program; plan, organize, and coordinate assigned functions, activities, services and operations of the FYE program; perform a full range of technical, program support, and clerical duties in support of the FYE program; coordinate with other departments and program areas; ensure activities and operations comply with FYE program requirements.
2. Participate in the development and implementation of goals, objectives, policies, and priorities for the FYE program; research, implement, and administer policies, procedures, and changing business practices and processes for assigned area; develop and maintain forms and related policies and procedures.
3. Train and provide work guidance to assigned student workers, clerical assistants, and other staff as assigned.
4. Manage the master student participant list by tracking student counseling and peer mentor appointments and their events, workshops, and progress reports of participants; contact students who are not meeting program requirements.
5. Design, plan, coordinate, and implement events including tours, outreach, and other activities related to the FYE program; determine needs and create work orders for each event including special room layout, computer and audiovisual equipment, food services, and related items needed for events.
6. Create newsletters, flyers, and other promotional materials to keep students and instructors in the program informed of activities and guidelines; maintain retention by motivating and encouraging students that have fallen behind to work toward meeting program requirements.
7. Attend professional group meetings and workshops; stay abreast of new trends and maintain a working knowledge of information related to area of assignment.
8. Provide assistance to other student services staff as needed.

Supplemental Information

SALARY SCHEDULE:

Classified Bargaining Unit

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

This is a non-telecommuting position.

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; possible exposure to dissatisfied individuals.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

For more information, please contact Ronnie Hands at rhands@swccd.edu.