"HR Transactions Specialist (Fixed-Term)"

Stanford University Human Resources (UHR) is seeking a fixed-term HR Transaction Specialist through the end of October 2026 who has experience in high-volume HR transaction work with the highest degree of accuracy. As an employee within a center of expertise on transactions and operations, the incumbent will also promote best practices across the broader Stanford HR community. This role will work in partnership with local HR Management within the schools/units and University HR staff. The position will ensure timely and accurate processing of job changes, job postings, hires, terminations, position changes, salary changes, additional transactions, and other operational work.

Under direct supervision, the HR Transaction Specialist supports and maintains the data in the university’s PeopleSoft HRMS and Oracle HCM systems. Key responsibilities include ensuring data integrity in PeopleSoft HRMS/Oracle HCM through regular audits, and processing escalated transactions. The ideal candidate understands a wide range of HR processes, policies, and procedures to audit and maintain HR data. This role upholds Stanford’s vision, culture, and values. The ideal candidate will possess the ability to identify opportunities to improve operational processes in order to be more efficient and accurate while maintaining the highest level of confidentiality, will be self-motivated, and have the ability to work independently and with a team. You will be a member of our HR Product & Data Management team reporting to the Product Management Supervisor.

CORE DUTIES:

HR Acumen Competency: Provide clear, efficient, and courteous support to the local HR community who reach out to the HR Product & Data Management for support with HR transactions processing. Demonstrate knowledge of what is required to process the transactions and maintain accuracy in the system. Process a high volume of transactions using standard operating procedures and university guidelines for multiple types of HR transactions, including hiring, personnel changes, reclassifications, and related activities. Familiarity with a broad spectrum of HR processes, policies, and procedures.

Service Excellence & Customer Focus: Provide direction to clients on how to submit transactions to the University HR Operations team and how to process directly into the HR system verbally and/or through job aids and templates.

Communication: Deliver clear and professional written and verbal communications. Demonstrate active listening skills and empathy in understanding employees’ unique needs. Maintain courtesy and professionalism as a public-facing representative of the HR organization. Maintain attentive and responsive lines of communication with the broader team to receive the latest updates and keep the team informed of individual progress and challenges.

Agility and Innovation: Demonstrate resourcefulness when facing unfamiliar requests by proactively determining next steps toward resolution. Expand HR knowledge through continuous learning opportunities. Solicit constructive feedback and insights from managers and proactively incorporate suggestions into the continuous improvement of work and improving HR service operations.

Business Understanding: Possess an understanding of Stanford’s business and how the HR Product & Data Management enables the HR organization’s success, leveraging the service delivery model. Adhere to all HR service level agreements (SLAs).

Critical Evaluation, Problem Solving & Decision Making: Support efforts to gather data for informing system and process improvements. Escalate roadblocks or issues to appropriate colleagues.

Culture, Values & Ethical Practices: Develop trusting, credible relationships from demonstrated ethical judgment, behavior, and practiced confidentiality. Promote an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the Stanford’s Code of Ethics.

Alignment to Strategy: Support strategic goals set by the team, department, and university. Demonstrate, through words, actions, and ideas, alignment with Stanford and HR goals.

Other: Perform other related responsibilities as requested and when necessary. The University reserves the right to add or change duties at any time.

MINIMUM REQUIREMENTS:

Education & Experience: High school diploma and two years of relevant experience or a combination of education and relevant experience.

Knowledge, Skills, and Abilities:

• Experience in processing high-volume transactions and data management
• Demonstrated dedication to service excellence and commitment to providing clients with accurate and thoughtful solutions in a punctual manner.
• Effective written and verbal communication skills and the ability to maintain a consistently positive attitude and courteous phone and email tone.
• Team-oriented self-starter with the ability to work independently.
• Ability to triage requests and inquiries and route them to appropriate parties.
• Ability to exercise discretion with confidential information.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Prior experience navigating an HCM system.

Certifications and Licenses: None

PHYSICAL REQUIREMENTS: Frequently stand/walk, sit, perform desk-based computer tasks, and use a telephone. Occasionally write by hand, twist/bend/stoop/squat, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, sort/file paperwork. Rarely kneel/crawl, operate foot and/or hand controls.

WORKING CONDITIONS: Occasional work on evenings and weekends. May work extended hours.

The expected pay for this position is $33.65 - $38.46 per hour.