"IT Executive Director of Enterprise Solutions"

Job Details

Job Location: Main Campus - Edmond, OK

Position Type: Staff

Job Category: OTRS Classified

Description

Position Classification: Regular, full-time, salaried, exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO?

General Schedule: Position typically works Monday-Friday from 8am-5pm in-office at UCO's main campus in Edmond, Oklahoma.

Salary: The salary is disclosed within the application as an application question.

Position Overview & Job Duties:

Under the general direction of the Chief Information Officer, the Executive Director of Enterprise Solutions curates long-term strategies and provides direction for centralized, enterprise-level technology service delivery for the Office of Information Technology. Accountable for ensuring alignment with IT vision and strategy within area of responsibility. Ensures the area’s technological level remains up to date, defines standards, and implements new policies, procedures, and techniques with 24x7 availability and support. Manage relationships with stakeholders and maintains the unit’s reputation and integrity. As part of the Leadership Team, the Executive Director must effectively communicate and collaborate with leadership and university stakeholders to support strong partnerships between IT and the community, and to ensure that the Office of Information Technology is positioned to meet the current and future needs of UCO. Responsible for performing job duties in accordance with the mission, vision, and values of the University of Central Oklahoma.

The Executive Director of Enterprise Solutions is responsible for the strategic and operational governance and oversight for UCO’s enterprise applications including ERP (HR, Finance, and Student), CRM, third-party applications, web services, software development, systems integrations, solutions architecture, and other enterprise applications that exist across the environment. Responsible for managing all project-related technical third-party vendors, solution delivery, internal technical project resources, and deliverables, and will be the single point of contact as needed for the appropriate UCO business functions in understanding solution details and deliverables as they relate to the project(s). Support the CIO in aligning system support functions with the needs of the institution to provide effective technology support for end users. Defines and communicates academic technology vision in collaboration with key academic stakeholders and provides leadership for the design, development, and implementation of university-wide instructional technology. These efforts include collaboration in the design and support of learning and collaborative spaces.

• Identify opportunities to make the organization more agile, efficient, and flexible, while driving end-to-end operational excellence across the organization.
• Deliver and manage prioritized project technical roadmap to enable the desired application and overall solution capabilities.
• Oversee the design and implementation of enterprise-wide application development standards and effectively manage adoption across the organization.
• Oversees support and administration for mission-critical business areas, including back-office applications and web-based platforms.
• Collaborate on the integration of application architecture through close teamwork with software engineers, application developers, project team leaders, business analysts, and business operations teams.
• Work with IT and business leadership in business continuity planning, testing, and recovery to ensure the resiliency of UCOs application portfolio.
• Provide resource management to major initiatives by forecasting and prioritizing resource demands with functional areas.
• Establishes department goals and objectives.
• Manage, coach, and mentor direct reports and others in the organization.
• Ensure team members’ technical skills are kept current by identifying and supporting appropriate training and other professional development opportunities.
• Ensures the areas’ technological level remains up to date, defines standards, and implements new policies, procedures, and techniques.
• Facilitate effective communications and knowledge sharing between IT Managers Directors by facilitating regular leadership team meetings for those within area of responsibility.
• Oversee key performance indicators and Service Level Agreement (SLA) metrics to meet management targets.
• Report performance to senior leadership on a frequent basis.
• Understand and proactively manage the funding/budget for area of responsibility.
• Proactively negotiate and manage the contracts for all consultants and contractors working within area of responsibility.
• Assists in the development and maintenance of an IT Policy framework and a holistic set of IT Policies for the university.
• Create, support, and drive change leadership and transformational initiatives. Leads and promotes efforts for innovation, creative problem solving, and continuous improvement in the organization.
• Performs other duties as assigned.

Qualifications / Experience Required:

Bachelor’s degree plus 7 years of experience with leading planning, including program development and innovation, program prioritization, and assessment or equivalent work experience that provides extensive knowledge of fundamental theories, principles, and concepts. 3 years of experience managing multiple large enterprise, mission critical production systems, including ERP, customer relationship management (CRM) systems, websites, database and data warehouse, and third-party system interfaces. Requires the application of expertise in a chosen field to achieve results. Extensive knowledge and compressive understanding of functional area. Appropriate professional accomplishments and credentials.

Qualifications / Experience Preferred:

• Master’s degree in related field.
• Proven leadership experience in IT field.
• Experience working in Higher Education with full lifecycle implementation of Banner HR, Finance, and Student, strongly preferred.
• Experience with leading the creation of and management of an ERP support organization, strongly preferred.
• Experience in strategic planning, project planning, budgeting and management, and process transformation preferred.
• Proven track record of managing IT/business relationships and interacting with senior business executives.
• Experience working with large data structures and metadata management.
• Experience with overseeing application development lifecycles and support resources across multiple technical domains.

Knowledge / Skills/ Abilities:

Ability to effectively communicate and collaborate with leadership, and staff across the university, to support strong partnerships between IT and the community. Proven ability to strategically plan both new technologies and create a vision and roadmap for solution delivery. Proven ability to translate business requirements into solutions that map to technology capabilities. Excellent leadership skills, the ability to work collaboratively within a team, and the ability to inspire team members. Must have broad, technical IT knowledge with analytical skills and business acumen. Strong management skills with direct experience managing a diverse group of technology staff. Strong written and verbal skills with proven project management experience. Excellent analytical, organizational, and communication skills. Demonstrated capacity for self-directed learning and ability to exercise independent thinking and judgment. Demonstrated capacity to foster trust and develop the talents and expertise of staff so that they can assume expanded responsibilities. Demonstrated and exceptional customer-focus and service orientation. Strong interpersonal skills and the ability to work effectively and collegially with a variety of stakeholders, and establish collaborative relationships with administrators, deans, faculty, staff, department heads, students and colleagues is required. Adheres to and complies with UCOs shared values and the Office of Information Technology’s Code of Ethics. This position is on-call 24x7x365 and requires the successful candidate to have high-speed internet access to their residence and maintain a smart phone on which to receive telephone calls, email, SMS messages from servers and authorized OIT personnel.

Will this employee supervise others? Yes, this employee will supervise other employees.

Physical Demands: Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.