IT Support Technician II

IT Support Technician II

Company: Texas Tech University

Job Location: Lubbock

Category: IT Support and Training

Type: Full-Time

Position Description
The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all employees.

Major/Essential Functions
With some supervision by management and/or project leads:

• Provides department or unit, primarily hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc.
• Specializes in hardware and software relevant to the department or unit.
• Troubleshoots primarily hardware, some software, or some system problems, interfacing with central technology support areas.
• Performs technical duties necessary for department or unit business operations.
• Adheres to all appropriate Institutional policies (including IT Ops) and other relevant internal departmental

Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

Preferred Qualifications
Desktop Support Certifications, Mac experience and/or any other training or certifications related to technology services.

Pay Range
$28.37 - $37.07 - $45.63

To apply, visit workattexastech.com

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