"Program Assistant"

Job Details

Position Information

Vacancy Number: S-01245

Position Title: Program Assistant

Department: Financial Aid

Employment Type: Full-Time

Special Instructions to Applicants:

Auburn University at Montgomery reserves the right once interviewing has begun to stop accepting applications.

Duties and Responsibilities:

The Financial Aid Office is accepting applications for a Program Assistant. The qualified candidate selected for this position will be responsible for the following:

• Complete special or ongoing projects/tasks/responsibilities (e.g., coordinate processing of student financial aid records/forms; process documents; track/monitor student records/forms; maintain Banner data forms and information).
• Collect and post information into computer or manual filing system; follow acceptable review and correction procedures.
• Receive office visitors and/or telephone calls; answer routine questions; screen calls/callers; take messages and/or refer to appropriate personnel; pick-up, sort, and deliver mail.
• Coordinate use of departmental computer systems and enter data accordingly; assist in mailings, missing document requests, etc; and operate and maintain office machines (e.g., copier, scanner, fax, calculator, personal computer, typewriter).
• Review and correct student data to ensure accuracy of applications.
• May have some assigned duties requiring special training and/or certification.

Knowledge, Skills, and Abilities:

• Knowledge of basic word processing software and the ability to operate standard PC/PC software applications
• Knowledge of scope, guidelines, and operation of financial aid programs
• Knowledge of general office procedures
• Knowledge of assigned department forms, rules, etc.
• Knowledge of record-keeping procedures
• Knowledge of applicable university policies and procedures
• Ability to perform basic mathematical computations
• Interpersonal skills— ability to work with difficult people and /or situations with a positive attitude
• Oral and written communication skills
• Ability to review documents and identify discrepancies or mistakes (i.e., verification)
• Ability to respond to several demands at one time and deal with difficult situations
• Ability to maintain records and administer data in the Banner student system

Minimum Qualifications:

High school diploma or equivalent and one-year general office experience. Financial aid or related experience is desired. Experience with computer software and automated database systems is preferred.

Job Open Date: 11/14/2025

This posting will remain open until closed: Yes

About the University/College

Located in Alabama’s vibrant state capital, Auburn University at Montgomery is a fast-growing university on the rise. Don’t just take our word for it: The Princeton Review rates us as one of the best colleges in the Southeast, while U.S. News & World Report recently ranked us No. 22 among regional universities in the South for the quality of undergraduate teaching and 38th among all public institutions in the region.

AUBURN UNIVERSITY AT MONTGOMERY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/ EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the AUM community.

Quick Link https://www.jobs.aum.edu/postings/7275

Applicant Documents

Required Documents

1. Cover Letter
2. Resume
3. Professional Reference Sheet