"Registrar Support Specialist (Part Time)"

GENERAL JOB SUMMARY:

The Registrar's Office supports students and the college through responsible and accurate maintenance of student records and consultation and guidance on issues related to course scheduling, student information systems, and related enrollment processes and procedures. Under limited supervision, the primary function of the Registrar Support Specialist will be assisting students over the phone and via email, entering data into computer files, maintaining student records, and providing backup to other staff as needed.

The schedule for this position will be no more than 28 hours a week Monday through Friday preferably, but can be flexible.

UNIVERSAL CORE COMPETENCIES:

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
• Lead- regardless of title, through positive influence.

Essential Functions:

• Spend at least 80% of the day assisting students over the phone and through email.
• Represent the College in the most positive manner to students, parents, and community members.
• Communicate effectively with students, parents, and community members.
• Run daily and weekly processes vital to the Registrar's Office.
• Process enrollment verifications, high school transcripts, and various information requests.
• Accurately enter data to update student records and link documents to correct student or enter into correct workflow.
• Perform other duties as assigned.

PERFORMANCE EXPECTATIONS:

• You are able and willing to represent the College in the most positive manner with prospective, former, and current students, clients, suppliers, and the community we serve.
• You are committed to being self-motivated to provide services to students.
• You are continually developing the technical skills necessary to successfully perform Registrar's Office functions.
• You enjoy working with other people and the public and exhibit skill in working accurately with complex details.
• You remain calm when confronted with many competing demands for attention.
• You will develop working knowledge of student information system.
• You will provide excellent customer service skills and have a positive attitude.
• You will handle confidential information on a daily basis and in a professional manner.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.