"Research Aid"

Position Summary

The Eligibility Program Specialist reports directly to the Program Director and appropriately administers state and federal child care subsidies, data storage and documentation procedures that meet administrative and program quality audits, and fiscal oversight. S/he will manage the daily eligibility process and subsidy related tasks from application review, eligibility determination, re-determination for continued care, data entry, and/or completion of child care arrangement in addition to processing termination of coverage. The incumbent is responsible for continuous case management services, making client-driven changes in cases involving eligibility or other pertinent information affecting services, such as a change in household income, family size, child care provider selection, employment hours, and the like. As necessary, will generate recoupments and complete related reports. The Eligibility Program Specialist promotes high-quality consumer education throughout the delivery system. This is a grant funded position contingent upon the availability of funds to support it.

Minimum Education and Experience

Requires a high school/vocational school or equivalent, and experience compiling and organizing varied data. Two years of varied office experience. College-level study may be substituted for the office experience on a year for year basis. Requires the ability to record and maintain data in computerized and non-computerized formats. May require working knowledge and the ability to use basic spreadsheet, word-processing, database software, and/or email. Must be able to communicate effectively. Must have effective client service skills.

Equipment Utilized

Knowledge of Microsoft office products. CARES, EPPIC, WorkLife Systems, NJCCIS. Printing calculator.

Physical Demands and Work Environment

Work environment is an office setting with minimal physical demands. Occasional lifting/carrying of archive boxes.

Special Conditions

This position reports to Gloucester County.

Salary

Starting salary will be commensurate with qualifications and experience, within university policy and salary schedules, as well as departmental budgets.