Revenue & Reconciliation Analyst

Job Description

Revenue & Reconciliation Analyst
Wright State University

EEO Statement: Wright State University is an equal opportunity employer.

Faculty Rank or Job Title: Revenue & Reconciliation Analyst

Job Category: Administrative (exempt/non-exempt)

Department: Bursar

EEO number: 26P228

Position FTE: 100%

Minimum Annual or Hourly Rate:

Salary Band: UC S04

Job Summary/Basic Function

This position serves as a primary financial control point for institutional revenue, overseeing the receipt, reconciliation, and integrity of student and non-student Accounts Receivable (A/R). The Analyst independently reconciles multiple payment platforms (Banner, TouchNet, banking systems) and ensures accurate recording of all funds entering the University.

The role requires advanced analytical skills to identify discrepancies across systems, interpret complex account activity, and make independent financial decisions in accordance with institutional policy and regulatory requirements.

Due to increased third-party billing complexity, reduction of force within the department, and the reassignment of reconciliation functions previously performed in conjunction with Treasury, this position performs highly technical revenue analysis beyond basic payment processing.Excluding third party payments, all student and non-student A/R flows through this position, requiring a high degree of accountability, accuracy, and financial stewardship.

Minimum Qualifications

• Bachelor's degree in Finance, Accounting or related field with 3 years relevant experience, OR Associate's Degree in Finance, Accounting or related field with 5 years' relevant experience in cash management or reconciliation, OR 7 years' experience in cash management, reconciliation or related experience.
• Relevant experience would be progressively responsible experience in accounts receivable, cash management, financial reconciliation, institutional billing, revenue operations, or related financial operations.
• Strong Analytical and critical thinking skills with the ability to independently identify and resolve financial discrepancies.
• Ability to work effectively with a wide range of constituents.
• Working knowledge of accounting/bookkeeping procedures, including calculation of percentages and interest.P
• Proficiency with Microsoft Excel, complex software packages, and office equipment.

Preferred Qualifications

• 3 years' experience in cash management and reconciliation.
• Experience working in higher education
• Budget management experience.
• Familiarity with Banner, TouchNet, and Chrome River systems.

Essential Functions and percent of time

Revenue Processing & Cash Control (45%)

• Serve as a central revenue control point for all student and non-student payments received by mail, drop box, Attorney General, Student Loan Collections staff, and electronic platforms.
• Process and validate cash, checks, ACH, and credit card transactions in accordance with university internal control standards.
• Authorize and monitor credit card transactions through TouchNet Payment Gateway to ensure PCI-DSS compliance.
• Balance daily financial activity and independently verify accuracy prior to deposit preparation.
• Prepare deposits for armored transport and coordinate check scanning for processing.
• Maintain vault cash levels, initiate currency and change orders, and monitor cash advances and receipt logs.
• Serve as primary bank contact for credit card chargebacks, research disputes, and prepare stop payment requests for refunds.
• Ensure all transactions and supporting documentation are accurately recorded and maintained within Banner.
• Identify irregularities or inconsistencies in revenue intake and initiate corrective action.

Account Analysis & Institutional Reconciliation (35%)

• Independently analyze and interpret highly detailed student and non-student account activity within Banner and TouchNet.
• Perform monthly reconciliation of charge card activity, ACH deposits, electronic payments, and related banking activity.
• Reconcile alternative loan deposits and returns disbursed through Financial Aid to ensure accurate posting and resolution of variances.
• Compare Banner reports to the General Ledger and collaborate with the Treasurer's Office to resolve discrepancies.
• Research, investigate, and resolve complex posting errors and system exceptions across multiple platforms.
• Review accounts for open credit balances, failed transactions, or inaccurate charges and determine appropriate financial adjustments within delegated authority.
• Process and reconcile meal plan account adjustments.
• Assume reconciliation responsibilities previously performed by Treasury, ensuring continuity of internal financial controls.
• Analyze billing eligibility and determine appropriate account actions when third-party entities require institutional interpretation of billable items.
• Evaluate reconciliation workflows and recommend procedural improvements to strengthen internal controls and operational efficiency.

Essential Functions and percent of time (cont'd)
Account Resolution & Policy Interpretation (15%)

• Serve as a subject matter resource for complex account inquiries requiring interpretation of university financial policies and procedures.
• Provide coverage for the Bursar's Office main phone line and respond to inquiries from students, parents, and external stakeholders.
• Communicate financial determinations clearly and professionally, ensuring accurate understanding of account activity and payment obligations.
• Interpret and enforce university, state, and federal regulations including FERPA and PCI-DSS.
• Exercise discretion and confidentiality in handling sensitive financial information.

Operational Support & Compliance Documentation (5%)

• Compile and analyze spreadsheets related to billing, refunds, stop payments, and returned checks.
• Prepare credit card statements, purchase orders, and travel documentation.
• Assist with scheduling and training of student employees.
• Maintain office contact lists, emergency documentation, and annual renewal of Blanket Purchase Orders.
• Perform other related duties as assigned.

Non-Essential Functions and percent of time

 

Working Conditions

Office setting with appropriate climate control. Occasional early morning, evening, or weekend work may be required. Physical presence in the office is necessary; remote work opportunities are limited.To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University making an employment offer contingent on various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.

Special Instructions to Applicants

First Consideration Date: 04/30/2026

Closing Date:

Open Until Filled: Yes

To apply, please visit: https://jobs.wright.edu/postings/22272