Student Accounts Specialist, Bursar Operations, Hybrid

Job Overview

Serve in a cross-functional capacity for Bursar Operations and Bursar Loans & Collections.

This role will require weekly on-site committment.

Essential Functions

• Monitor, review and examine documents that involve complex transactions for accuracy and prepare any necessary corrections.
• Audit ledgers for accuracy and prepare any necessary corrections.
• Reconcile ledger controls on a regular basis with a detailed analysis of discrepancies.
• Perform internal auditing of financial records.
• Recommend accounting and control systems.
• Evaluate and process payments, such as tuition, scholarships and third-party contract payments.
• Field internal customer service inquiries from university departments to resolve payment issues.
• Address vendor inquires and work with vendor to resolve.
• Gather data for reporting related to key performance indicators.
• Develop program objectives and monitor quantitative and qualitative data on progress toward objectives.
• Analyze, investigate, and respond to requests for loan and tuition account balance information.
• Act as a liaison to collection agencies, bankruptcy courts, federal agencies, and university departments.
• May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Associate's Degree

Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement

Required Experience

Two (2) years related experience

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. UC Benefits Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information: up to $46,500 annually dependent on candidate experience

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities