"Student Communications Officer (Gold Coast or Nathan)"

Student Communications Officer (Gold Coast or Nathan)

Contract

Primary Location (Campus): Brisbane South (Nathan)

Employment Type: Part Time

Department ID: International Marketing - GMI

Appointment Type: Fixed Term

Company Description

Every institution values excellence. What matters most is why.

Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Job Description

We are seeking a passionate Student Communications Officer to provide ongoing communication and administrative support for prospective international students. As a Student Communications Officer within International Marketing, you will utilise a range of different communication platforms and databases to effectively engage with our current and future international students, and respond to international student enquiries.

Within this role, you’ll take on complex local and global challenges, that will see you using your skills and experience to drive meaningful change. You will also:

Respond to complex international student enquiries via phone, email and social media in an accurate and timely manner.

Support the delivery of international student communication campaigns across a range of channels, proof tests and provide approval on content.

Ensure all email communications meet objectives, are delivered to relevant audiences through appropriate channels and adhere to University best practice and style guides.

Contribute to the development of business processes and protocols specific to communication with international students to improve business efficiency and the student experience.

Build and sustain relationships with a network of colleagues, clients and external services providers.

About you

What matters most is your drive to create a brighter future that benefits all. Through our core principles of excellence, ethics and engagement, you’ll thrive on seeing the direct and lasting impact you’ll have on every community and every future.

You will also have:

Demonstrated high level communication (written and oral) and interpersonal skills within the higher education sector.

Experience providing outstanding customer service.

A relevant tertiary qualification in business, marketing, communication and/or public relations.

Abide by strict guidelines and cultural sensitivity.

A self-motivator driven by content and analytics.

Experience within the field ofmarketing or communications preferred.

The ability to work collaboratively in a team to deliver the best possible outcomes for Griffith University and the International team.

Candidates must have full unrestricted Australian work rights and may be subject to a National criminal history check.

What we can offer

This is fixed term, part time, job sharing opportunity at 40% FTE (29 hours per fortnight) until 30/03/2027 and can be based at either the Brisbane South (Nathan) or Gold Coast campus. As Griffith is a multi-site University you may be required to work across other locations.

As this is a job sharing opportunity our ideal candidate will work every Tuesday and Friday (7.25hrs per day).

HEW 5 Salary – FTE base salary range - $79,705.66 - $89,416.39 + 17% super. Full package range - $93,255.63 - $104,617.18.

Additional Information

Why join Griffith?

As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

Wide range of Learning and Development opportunities

Mix of on campus and work from home options available and a supportive work environment

Salary packaging options and corporate health discounts

Generous leave entitlements including paid parental leave and leave loading

Support with future learning opportunities through our educational staff assistance scheme

Opportunities for internal mobility

Health Safety and Wellbeing initiatives – on campus Gym facilities

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

How to apply

Please submit your application online and ensure it includes the following:

A covering letter outlining your suitability for the role, please refer to the qualifications above and the position description.

Current curriculum vitae/resume including full contact details

For application and recruitment advice please reach out to Laura Whitworth, Talent Acquisition Partner on laura.whitworth@griffith.edu.au

Closing date: Sunday 1st March at 11:59pm. All applications must be submitted online.