"ACC Student Technician (Student)"

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students.

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Department: Academic Computing Services

Time Type: Part time

FLSA Status: Non-Exempt

Position Summary

The ACC Student Technician supports the operations of the Anderson Computing Complex (ACC) computer labs. The Student Technician ensures that all computers and printers in the computer labs are functional, and helps maintain a clean and quiet workspace for patrons. The incumbent also assists faculty in the instructional use of electronic equipment in the classroom and computer lab. The ACC Student Assistant will be scheduled to work between 12-20 hours per week.

Essential Functions:

• Assisting technicians to update and troubleshoot computers and printers in the ACC
• Checking the condition of the computers and printers in the ACC
• Providing technical support to patrons
• Locating software, training, classrooms, and other resources for patrons

Position Type/Expected Hours of Work:

Part-Time. Current AU student. The scheduled weekly hours are 12-20 hours per week.

Salary Range: $17.95 per hour.

Preferred Education and Experience:

Experience using Mac and PC Computers. Knowledge of Adobe CC and/or FinalCut Pro. Excellent customer service, interpersonal, organization, communication, and problem solving skills. Strong attention to detail and the ability to prioritize and multi-task. Ability to work independently under minimal supervision. Basic knowledge of troubleshooting computers and printers.

Additional Information:

It is highly recommended that a cover letter and resume be submitted as attachments to the online application.

Other Details:

This position is available only to enrolled American University students. Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American University is an E-Verify employer. Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.