"ACE Advisor"

ACE Advisor

Company: SUNY Old Westbury

Job Location:

Category: Academic Advising

Type: Full-Time

The ACE Advisor will provide individualized academic and personal support to a cohort of students enrolled in the Advancing Completion Through Engagement (ACE) program at SUNY Old Westbury. The Advisor plays an essential role in guiding students through their academic journey, inclusive of degree requirements, course planning and graduation processes, and promoting student engagement and academic success. This position helps students navigate challenges, and connecting them with resources to ensure timely graduation.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Offer personalized guidance on course selection, academic planning, and progression to ensure students meet their educational goals.
• Assist students in overcoming personal, financial, and academic obstacles by connecting them with appropriate campus and community resources.
• Develop and facilitate workshops on topics such as study skills, time management, career exploration, and financial literacy.
• Track student performance, maintain detailed records, and implement interventions as needed to promote student success.
• Work closely with faculty, staff, and other stakeholders to coordinate support services and advocate for student needs.
• Participate in the recruitment of new students and assist in orientation sessions to acclimate them to the program.
• Stay informed about best practices in academic advising and student support through ongoing professional development.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Proficiency in data analysis and familiarity with student information and student success software products.
• Knowledge of student development practices and counseling skills.
• Good knowledge and proficiency in academic advising and student development and support strategies.
• Ability to maintain a high level of confidentiality.
• Commitment to the success of the students and the University and meeting and sustaining matriculation goals.

Skill in:

• Excellent interpersonal and communication skills.
• Organizational skills.
• Cultural competence and ability to communicate effectively with diverse constituencies.
• Skilled in engaging differing populations through effective verbal and written communication across internal and external groups.
• Strong customer service skills and listening skills.

Ability to:

• Ability to build and maintain collaborative working relationships.
• Ability to effectively interpret and communicate academic information across a wide range of majors and disciplines to students.
• Ability to maintain accurate and concise information in systems.
• Ability to work independently and as part of a team.
• A strong commitment to supporting a diverse student population and enhancing student success.

SUPERVISORY RESPONSIBILITIES:

None

PHYSICAL DEMANDS:

Sedentary work that primarily involves sitting/standing. May lift and/or move objects up to 20 pounds.

WORKING CONDITIONS:

An office environment.

Requirements:

Minimum Qualifications:

• Bachelor's degree from an accredited college or university.
• Two (2) years of full-time experience in academic advising, counseling, or student services within a multicultural diverse education setting.
• Proficiency with Microsoft Office applications.

Preferred Qualifications:

• Bachelor's degree from an accredited college or university in counseling, education, social work, psychology, or a related field.
• Three (3) years of full-time experience in academic advising or counseling in a multicultural diverse higher education setting.
• Proficiency with Microsoft Office applications and knowledge of other higher education student systems, i.e., Banner.

Additional Information:

Salary Range: $51,261.00 - $55,000.00 (plus location pay $4,000.00)

Comprehensive Benefits: https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/UUP-FT-Benefits-at-a-Glance-Jan-2025.pdf

Position Type: Professional

Official Budget Title: Staff Assistant

Campus Title: Ace Advisor

Department: ACE Program, Student Success

FTE: Full-time

Negotiating Unit: UUP

Salary Grade: SL-2

FLSA Status: Exempt

The successful candidate must be authorized to work in the United States.

If you require an accommodation for a disability in order to participate in the selection process, please contact the Office of Human Resources/Affirmative Action located in the Campus Center, Room I-211 or by calling (516) 876-3179.

The Annual Security and Fire Report is filed as required by federal law. The purpose of this report is to provide faculty, staff and students with campus safety information, including crime statistics and safety policies and procedures. The report contains information regarding security and personal safety, including topics such as crime prevention, fire safety, crime reporting policies, disciplinary procedures and other matters of importance related to security and safety on campus. The report also contains information about crime statistics for the previous three calendar years. You can obtain a copy of this report by contacting the University Police Department (516) 876-3333 or by downloading a copy.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Application Instructions:

Please submit the following online:

1. cover letter,
2. resume,
3. contact information (name, email address and telephone number) for three (3) references, and
4. a fully completed Old Westbury employment application (available during the online application process).

Only applications submitted online will be considered.

Internal and external search to occur simultaneously.

CLOSING DATE FOR RECEIPT OF APPLICATIONS: December 10, 2025

VISA sponsorship is not available for this position.

We encourage protected veterans, individuals with disabilities, women and minorities to apply.

Employment in this position will be contingent on the College's verification of credentials and any other information required by federal or state law, and SUNY Old Westbury polices, including the completion of pre-employment screening.

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