"ATSU - IT Support Technician"

Job Description

A.T. Still University (ATSU) is seeking a full-time, non-exempt IT Support Technician on the Mesa, Arizona campus. The purpose of this job is to facilitate or provide technical assistance to ATSU's technology users.

Duties & Responsibilities:

• Act as a level 1 response to University computing problems/needs or determine the need for escalation of service.
• Provide technical support to the end-user.
• Provide necessary installation and troubleshooting of computers, computer software, and peripherals.
• Assist with the University's computer training program.
• Assist with record keeping pertaining to the University's computer environment.
• Other duties as assigned.

Requirements

• High School diploma and some college or technical training required.
• The person in this position should have a skillset to include a broad range of computer and software knowledge, plus logical reasoning and the ability to communicate with a diverse range of individuals.
• The person in this position must be a strong communicator who is able to impart a composed attitude to the ATSU computing community.
• Must be able to prioritize time and work well with multiple personalities, age groups, and skill sets.

ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits.

A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.