Coordinator of Student Financial Services
Job Description
The Coordinator of Student Financial Services is expected to advise students, parents and other visitors on the College’s policies and procedures. Assists the Director with student accounting and collections related procedures and operations district wide. Reports to the Director.
Duties and Responsibilities:
- Supervise and coordinate the daily operations of all Student Financial Specialists which include staff schedules rotation, vacation, and special events.
- Provide excellent customer service to students and parents that have inquiries about the financial aspect of their student experience. Advise students, parents and other visitors on College policies and procedures.
- Responsible for maintaining and coordinating college collection procedures with outside collection agencies. Monitored past due collection accounts and track collection efforts.
- Maintain and verify the approved fees for Recreation and Leisure, and Continued Workforce Education within the e-Store Flywire system.
- Responsible and maintain the processing of the American Opportunity Credit (1098-T).
- Supervise the management of Student Sponsor Contracts records, individual student financial records, reconciliation of accounts, and collections.
- Responsible for the preparation of the year end write-off process which include preparing all documentation to submit for board approval.
- Assist the Assistant Director in testing and configuring for new Workday releases.
- Responsible for proper maintenance, retention of all Student Financial Services financial records in accordance with State and Federal regulations.
- Assists the Director with staffing requirements including selection, training, evaluation, promotion, and dismissal.
- Responsible for knowing and conforming to all safety practices and regulations that apply to this specific area and position. Unsafe conditions should be reported to the immediate supervisor and to the Pensacola State College Police Department/Public Safety.
- Performs duties in the absence of the Assistant Director and Director of Student Financial Services.
- Performs other duties as assigned.
Essential Functions:
- Excellent oral and written communication skills.
- Must be able to treat confidential and sensitive information appropriately.
- Knowledgeable in database software, spreadsheet programs, and word processing.
- Work outside the normal schedule may be necessary to support departmental needs.
- In-district travel, and possible overnight travel.
Minimum Qualifications:
Graduation from a regionally accredited institution with an associate degree and five years accounting experience. Successful results of a criminal background check are required.
Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment.
Preferred Qualifications:
Supervisory experience; and experience in fund or governmental accounting, and accounts receivable. Experience in Microsoft Word and Excel and utilize a variety of computer software programs in order to successfully complete assigned tasks.
SALARY RANGE:
$45,000.00 - $50,000.00
Pensacola State College offers a comprehensive benefits package for health, dental, vision, hospitalization, and supplemental insurance benefits through the State of Florida’s Group Insurance Program. All employees in established, eligible positions are members of the Florida Retirement System from their first day of employment. Other benefits offered include participation in the wellness program, tuition waivers, educational opportunities, and paid sick leave. Additional leave types are position specific.
Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, sex, age, religion, marital status, pregnancy, disability, sexual orientation, gender identity, or genetic information in its educational programs, activities, or employment. For inquiries regarding Title IX and the College’s nondiscrimination policies, contact the Executive Director of Equal Opportunity Compliance at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.
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