"Departmental Director of Undergraduate Advising"

Departmental Director of Undergraduate Advising

Company: North Carolina State University

Job Location:

Category: Academic Advising

Type: Full-Time

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Location: Raleigh, NC

Essential Job Duties:
The Department of Sociology and Anthropology invites applications for a Director of Undergraduate Advising. This position is a full time, 12-month appointment.

The successful candidate will:

• Provide academic advice to undergraduate Sociology, Anthropology, and Criminology majors.
• Coordinate with the Director of Undergraduate Programs on student issues.
• Facilitate coherence, stability, and consistency to the academic programs.
• Carry an advising load.
• Provide dedicated leadership for our advising team of faculty advisors.
• Coordinate with department leadership.
• Manage the complexity of academic services.

In addition, the Director will:

• Recruit new majors.
• Onboard and do orientation for new majors.
• Handle academic appeals.
• Serve as department graduation clearance officer.
• Represent the department on college committees as DUA.

Responsibilities include:

Advising students about completion of sociology, anthropology, and criminology majors.

• Help students define academic goals and gain an understanding of how to achieve them.
• Understand and communicate to students the implications of the various program plans and degree progress.
• Serve as the primary administrative point of contact for students and staff.
• Understand, interpret, and enforce university, college, and departmental policies while exploring academic and professional options.
• Help students make transitions and access the full range of university resources.

Leadership and Coordination:

• Coordinate and support the work of a team of faculty advisors, including providing guidance, training, and performance oversight.
• Ensure consistent and comprehensive student support.
• Serve as the primary liaison between the advising team and departmental leadership.
• Collaborate with department leadership on curriculum planning and scheduling.
• Recruit, train, and supervise Student Ambassadors.

Program Management and Assessment:

• Evaluate the effectiveness of the advising and registration process on a continuing basis and put forth recommendations for process improvement.
• Coordinate departmental recruitment efforts and represent the department at various university and college recruitment events.
• Keep abreast of relevant course offerings across the College and campus and maintain connections with student service staff across campus.

Administrative Responsibilities:

• Train and mentor faculty advisors to ensure consistent advising practices.
• Handle complex academic appeals and exceptions.
• Serve as department graduation clearance officer and departmental approval officers for CODA.
• Represent the department on college committees as the DUA.
• Participate in new and transfer student orientations throughout the year.

Other Work/Responsibilities:

• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Experience/Education:

• Require post-baccalaureate credentials or a bachelor's degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.

Required Qualifications:

• Excellent interpersonal skills, including strong communication abilities.
• Demonstrated skills in judgement, decision-making, problem solving, organization, and attention to detail.
• Ability to work independently and in a team environment.
• Ability to build comprehensive knowledge of University, College, and departmental policies,procedures, and requirements.
• Strong leadership and organizational management skills suitable for supervising professional staff.
• Experience with student information systems and academic planning tools.
• Proficiency in Microsoft Office Suite, Google Workspace, and instructional software (moodle,zoom, etc.

Preferred Qualifications:

• Professional advising experience in a university setting.
• An understanding of sociology, anthropology, and/or criminology as academic disciplines.
• An understanding of university structure and administration, including the relationship between student affairs units and academic units.
• Experience working with academic programs, preferably in college student affairs, counseling,or a related field.
• Experience in leading teams.
• A record of success in working with undergraduates.

Required License or Certification:

• N/A

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