Enrollment Coordinator - Citadel Graduate College

Enrollment Coordinator - Citadel Graduate College

The Citadel, The Military College of South Carolina is seeking an Enrollment Coordinator position in The Citadel's Graduate College. With an application processing and communication focus, the Enrollment Coordinator will assist with the following:

• Responsible for timely and accurate processing of applications, admissions decisions, and related incoming data in an applicant's file.
• Will collect, review, and maintain student information on all assigned applicants.
• Liaise with academic departments to ensure alignment between recruitment efforts and program offerings.
• Will work with leadership to help coordinate on-campus events including Open House, virtual events, and on-campus and virtual recruitment with Citadel schools and departments.
• Contribute to the development and implementation of strategies to enhance recruitment and enrollment processes.
• Participates in a comprehensive student outreach strategy for assigned prospects, applicants, and students.
• Ensures that missing requirements for applications are collected with follow-up contact to applicants.
• Assist prospective students seeking information about graduate programs, certificates, or undergraduate degree programs for assigned academic school(s).
• Responsible for actively reaching out to prospects using prescribed engagement communication and recruitment plans to achieve enrollment goals.
• Facilitates effective funnel management by assisting with organizing workflow automation in the CRM database.

Minimum Requirements:

• Bachelor's degree required.
• Demonstrated ability to communicate professionally, clearly, and respectfully with prospective students, faculty, staff, and external stakeholders.
• Ability to independently prioritize, track, and execute responsibilities while managing multiple concurrent tasks in a detail-oriented and time-sensitive environment.

Preferred Qualifications:

• Experience working with university information systems such as Banner, Slate, or comparable enterprise systems.
• Experience supporting graduate education, adult learner populations, or enrollment management functions.
• Experience working within an institution of higher education.