"Event Coordinator, Institutional Advancement"

Position Summary:

As a member of the Alumni Relations team, the Event Coordinator is responsible for providing administrative, event, and volunteer support to the Alumni Relations team, which consists of four full-time staff members, who plan and manage University programs, including but not limited to Alumni Weekend, class-specific and special programs as well as alumni travel programs. This support includes exemplary customer service, professional writing, volunteer and vendor relationship management, and technical support related to the online event and e-communications platform (MCAE), as well as the Brandeis CRM (Ascend, a Salesforce product).

To apply, please submit your cover letter and resume/CV.

Position Responsibilities:

ALUMNI WEEKEND LOGISTICAL AND ADMINISTRATIVE SUPPORT

• Assist with logistical preparations for University programs, including but not limited to Alumni Weekend and other programs. This would include: volunteer and registration coding, processing and reconciling financial adjustments, reporting, packet information, alumni mementos and related publications. Serves as the primary front-line contact for alumni who inquire about Alumni Weekend and other events and programs coordinated through the alumni office. Some early morning, evening and weekend hours are required.
• Research, identify and serve as the point person for various vendors, negotiate and establish fair pricing, and facilitate the contract process ensuring all requirements are met.

VOLUNTEER MANAGEMENT & SUPPORT

• Support assigned and non-assigned volunteer efforts by preparing information (pulling data, creating spreadsheets, providing class statistics) and creating layout and design for collected yearbook submissions. Keep track of class committee information and engagement, and update the correct channels including, both hard copy as well as through the use of the university's CRM technology software.

CMS (Cascade) MANAGEMENT AND TECHNOLOGY SUPPORT

• Help design and build email communications and event registrations and landing pages utilizing the MCAE platform. Regularly update email tracking documents with results of communications sent out. Continue to hone acquired skills to manage data and extract reports from the back end. Serves as an administrative 'super user' for the division, continuing to enhance skills in the area of form development, utilization of software improvements and reporting tools. Provide troubleshooting assistance to support alumni relations users and others members of the division as needed.
• Create, build and manage web-related tasks for numerous class and event web pages (CMS). Collaborate with IA Communications on a strategy, design and architecture of numerous class pages, the Alumni College page, the Alumni travel page, as well as the overall look and feel of the Alumni Weekend website. Creative thinking for best layout and display for information (some of which is similar for classes, but others that are more customized). Additionally, must have the ability to think strategically to manage the website in a manner that meets with accessibility standards and continues to maintain best practices for the web presence.

OTHER DUTIES

• Work collaboratively with Alumni Relations staff to train students and assist in managing assignments.

Skills & Qualifications:

• Bachelor's degree or equivalent preferred plus 1-3 years related work experience
• Demonstrates proficiency in email, word processing, spreadsheet, presentation and conferencing software, and relational databases with an ability to become comfortable and productive with the University’s alumni and donor systems. Adobe Suite and Google Suite experience highly desired. Some experience or interest in HTML code is preferred
• Demonstrates knowledge, creativity, and strategic thinking concerning design, content and customization of numerous webpages related to general programs and class-specific information.
• Exhibits excellent written and oral communication skills that promote academic and business professionalism and convey information clearly and concisely.
• Presents a collegial, collaborative, and customer-service demeanor that positively reflects the core values and standards of the institution and demonstrates tact and diplomacy.
• Ability to successfully interact with varied constituencies, including those of considerable academic, community, social, and business status. At all times represents Brandeis University in an exemplary and professional manner.
• Ability to apply sound judgment, discretion, and a commitment to professional ethics and data security when dealing with highly confidential constituent, donor, and prospect information.
• Adheres to University and departmental business policies and procedures.
• Excellent organizational skills with high attention to detail and follow-up.
• Self-motivated with an ability to work both independently and collaboratively.
• Must be able and willing to work occasional evenings and weekends with an attitude of doing what it takes to get the job done.

About Brandeis University

As a medium-sized private research university with global reach, we are dedicated to first-rate undergraduate education while making groundbreaking discoveries. Four major academic units with 3,600 undergraduates and 2,050 graduate students comprise the University: the College of Arts and Sciences, the Heller School for Social Policy and Management, the International Business School, and the Rabb School of Continuing Studies. In 1985, Brandeis was elected to membership in the prestigious Association of American Universities (AAU), which represents the 62 leading research universities in the United States and Canada. Brandeis has been ranked among the top 35 national universities by U.S. News & World Report every year since the rankings’ inception. Our 235-acre campus is located in the suburbs of Boston, a global hub for higher education and innovation. Our faculty are leaders in their fields, as passionate about teaching and mentorship as they are about pushing the boundaries of knowledge. Our students are motivated, compassionate, curious and open to exploring new and challenging experiences. Brandeis was founded in 1948 as a nonsectarian university under the sponsorship of the American Jewish community to embody its highest ethical and cultural values and to express its gratitude to the United States through the traditional Jewish commitment to education. By being a nonsectarian university that welcomes students, teachers and staff of every nationality, religion and orientation, Brandeis renews the American heritage of cultural diversity, equal access to opportunity and freedom of expression.