Instruction & Classroom Support Technician 2 - Network Technology

Clark College is currently accepting applications for a full-time, permanent classified Instruction and Classroom Support Technician 2. The Instruction and Classroom Support Technician 2 (ICST2) will provide professional and technical support for laboratory and classroom activities primarily with Network Technologies but may also work with programs in associated fields (e.g., Computer Science, Cybersecurity, Computer Technologies). ICST's support the mission of Clark College by working collaboratively with faculty and staff to manage network technology program delivery. This is achieved by preparing and setting up course materials and equipment to ensure safe, efficient, and successful IT technology experiences, activities, and experiments in both the classroom and laboratory. This position reports to the Department Chair of the Network Technology Department. The days and hours for this position are Monday-Friday 8:00am-5:00pm, in-person, on campus. The start date for this position begins on July 1, 2026.

JOB DUTIES AND RESPONSIBILITIES:

• Provide direct support for technology classes with laboratory components by preparing materials, solutions, equipment, and other items necessary for laboratory activities and instructional demonstrations. Test and optimize new laboratory activities as directed.
• Operate and maintain Information Technology (IT) classrooms and laboratory equipment and instruments used in laboratory experiments and classroom demonstrations.
• Provide instruction to students, faculty, and staff in safe and proper operation of IT equipment and instruments as needed to ensure successful program operations.
• Maintain laboratory spaces, classrooms, and other areas in a clean and organized condition.
• Manage laboratory inventory to maintain adequate quantities and quality of supplies necessary to support efficient operations and reduce waste. Follow established procedures for receipt of stock by properly unpacking, labeling, and adding to computerized inventories of supplies and materials including quantity, storage location, if applicable.
• Work collaboratively with faculty and other support staff to ensure successful operation of the technology program.
• Supervise student employees in maintaining a safe and clean laboratory environment.
• Performs other work as required.

POSITION REQUIREMENTS AND COMPETENCIES:

Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• Associate degree with major study in network technology or closely related IT field.
• Two (2) years of related work experience supporting datacenter equipment (LAN switches, routers, servers).
• Two (2) years of related work experience with Virtualization, Microsoft server, Linux, and Cisco.
• Excellent interpersonal and documentation skills to effectively communicate with diverse individuals and groups.
• Strong organizational skills and ability to multi-task and prioritize projectsAbility to produce accurate and timely work with minimal supervision.