"Military/Veteran Peer Support Specialist III (Per Diem) (Multiple Vacancies)"

Recruitment/Posting TitleMilitary/Veteran Peer Support Specialist III (Multiple Vacancies)Job CategoryStaff & Executive - HealthcareDepartmentUBHC-Vets 4 WarriorsOverviewRutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.

Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.Posting SummaryRutgers The State University is seeking Peer Support Specialist III in the Military Services within Rutgers University Behavioral Healthcare.

Under the supervision, provides person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition.

Among the key duties of this position are the following:

• Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner.
• Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes with may require further support.
• Promptly responds to all service requests.
• Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served.
• Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner.

FLSANonexemptGrade99HSalary DetailsA minimum of $21.00 per hourMinimum Salary00.00Mid Range Salary0.00Maximum Salary0.00Offer InformationThe final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.BenefitsRutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits
• Life insurance coverage
• Employee discounts programs

For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.

Position StatusPer DiemWorking Hours (per week)19Standard Hours19.00Daily Work ShiftWork ArrangementConsistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position requires a fully on-site work arrangement and may be eligible for a compressed workweek or a flex workday schedule. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.Union DescriptionHealth Care Prof Per DiemPayroll DesignationPeopleSoftSeniority UnitTerms of AppointmentStaff - 12 monthPosition Pension EligibilityNone

Qualifications

• Minimum Education and ExperienceHigh School diploma or equivalent.
• At least three (3) years of active duty service or have served thirty (30) days in a combat zone which includes medically discharged or medically retired service members or have served four (4) years in the National Guard.
• Certifications/LicensesRequired Knowledge, Skills, and AbilitiesDemonstrated ability to use a computer to record services and other basic office functions.
• Demonstrated ability to work independently and as a member of a team.
• May be required to work nights, weekends and holidays.

Preferred QualificationsEquipment UtilizedPhysical Demands and Work EnvironmentPhysical Demands:

• Ability to speak clearly and write proficiently.
• Hearing is essential.
• The ability to focus on the task at hand despite numerous interruptions.
• Must be able to sit for extended periods of time and document into an electronic contact record.
• May be required to lift up to 20lbs.

Work Environment:

• Handles phone requests under time and decision-making pressure.
• Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
• Handles emergency or crisis situations.

Special Conditions

Posting Details

Posting Number24ST2592Posting Open DateSpecial Instructions to ApplicantsRegional CampusRutgers Biomedical and Health Sciences (RBHS)Home Location CampusPiscataway (RBHS)CityRemoteStateNJ