"Programmer/Analyst I - Information Technology Services"

JOB DESCRIPTION

This is a professional position responsible for providing functional and technical application development support for one or more administrative system modules. Responsible for the analysis, design, coding, testing, and implementation of software processes, as well as job control procedures and documentation. Reports to the Assistant Director of Enterprise Application Development.

QUALIFICATIONS

Bachelor’s degree in computer science, computer information systems, or a related field is required. Related experience may be substituted for required education on a basis set forth by the Department of Human Resources.

No direct employment experience is required. Some formal training in programming is required. Experience in higher education is preferred.

ESSENTIAL JOB FUNCTIONS

1. Researches, documents, analyzes, and evaluates end-user needs and existing business processes in order to scope requirements, define user expectations, and design proposed software functionality.
2. Develops new software processes and modifies existing processes to better meet the needs of functional users. Documents new software processes.
3. Creates and modifies reports for functional users in support of new software processes or in response to local, state, and national requirements.
4. Supports assigned software processes.
5. Designs and requests system enhancements from software vendors, when appropriate.
6. Coordinates efforts with the Project Management Office, as appropriate.
7. Investigates problems and takes necessary steps for resolution.
8. Assumes the role of primary and/or backup analyst for one or more system modules, including being on-call during nightly, weekend, and holiday processing.
9. Actively participates in meetings within the department and with end-users and workgroups.
10. Responds to ad hoc requests, as assigned.

NON-ESSENTIAL JOB FUNCTIONS

1. Performs other related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.

1. Knowledge and understanding of the one or more programming languages, including web-based programming.
2. Knowledge of relational database systems and database development tools.
3. Ability to grasp the needs of customers and provide effective solutions.
4. Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
5. Ability to communicate effectively in both oral and written form.
6. Ability to recognize, analyze, and solve a variety of problems.

SPECIAL INSTRUCTIONS TO APPLICANT

At this time, we are unable to offer visa sponsorship for this position. Candidates must be authorized to work in the U.S. on a permanent and ongoing basis without the need for current or future sponsorship.

This position is located on campus and it is not eligible for remote work.

SPECIAL CONDITIONS OF EMPLOYMENT

Stephen F. Austin State University recognizes the potential for accidents in performing job-related tasks. SFA promotes a safe working environment. Employees will be responsible for completing assigned tasks safely and efficiently. Employee evaluations will include safe job performance.

This is a security-sensitive position subject to criminal record check.

This is a safety-sensitive position subject to drug and alcohol testing.

This is an IT-sensitive position subject to the Computer and Network Security policy.

Any person occupying this position must be able to maintain the security and integrity of any elements of the state’s critical infrastructure to which they have access.