"Resident Life Coordinator - 2 Positions Available"

Job Details

Job No: 555490
Work Type: Staff
Location: Southern California: Long Beach
Categories: Bargaining Unit: Unit 4 - APC - Academic Professionals of California, Appointment Type: Temporary, Time Basis: Full Time, Job Search Category/Discipline: Student Services

Job Summary

Under the supervision of the Associate Director of Residential Student Development, the Residential Life Coordinator (RLC) is a live-in professional who oversees all the daily operations and leadership of their assigned residential community. The incumbent's responsibility includes but is not limited to the following areas: lead Graduate Residential Life Coordinators (GRLCs), Resident Assistants (RAs), and Student Assistants (SAs), case coordination centering around student behavior, residential curriculum and community development, and administrative components. The RLC participates in departmental initiatives and leads or serves on committees as needed. The incumbent assists in the overall development and implementation of the Residential Life and Student Housing programs including the coordination of the residential life staff, programs, services and facilities of the program. The incumbent is required to live on campus in university-provided accommodations so that emergency response requirements can be met effectively and promptly. Incumbent is encouraged to eat meals with students in university dining facilities.

Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

Key Responsibilities

• Lead Staff, Development & Leadership - Lead Graduate Residential Life Coordinators (GRLCs), Resident Assistants (RAs), and Student Assistants (SAs); provide on-going feedback, and guidance in handling difficult situations and resident concerns. Review, sign, and submit all necessary HR and Payroll paperwork accurately and timely including time sheets, vouchers, evaluations, etc.
• Student Behavior, Crisis Management, and Case Coordination - Assess and address student concerns and crisis and coordinate cases to assist resident with university resources. Oversee the implementation of university policy, Residential Life Community Living Guide, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University CARES Team.
• Residential Curriculum, Community Development, and Student Success - Collaborate with Residence Life Leadership team to develop and implement the Residential Curriculum and create a living/learning environment that helps students connect with peers and supports the academic mission. Create an environment that enables students to grow intellectually, socially, emotionally, physically, interpersonally, and ethically.
• Administration & Committee Work - Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Attend meetings and participate in training sessions each summer and semester. Participate in centralized planning efforts for Residential Life.

Department

Housing & Residential Life

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Student Services Professional II

Compensation

• Hiring Range: The hiring range for this position is $5,083 - $7,228 per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,083 - $5,500 per month.

Knowledge, Skills, and Abilities

The ideal candidate demonstrates broad knowledge of Residential Life practices, student development, and the personal and social challenges commonly encountered by college students. With proven experience planning and facilitating trainings, workshops, and retreats, they bring expertise in selecting, supervising, and developing student staff within a Housing and Residential Life context. This candidate possesses strong counseling, interviewing, and conflict-resolution skills, along with the ability to assess needs quickly, intervene effectively in crises, and maintain composure in high-pressure situations. They are well-versed in group facilitation and public speaking and are committed to equity, inclusion, and social justice working effectively and respectfully within a culturally diverse community.

Additionally, the ideal candidate demonstrates initiative, creativity, and sound professional judgment, thriving both independently and as part of a collaborative team. They excel in managing multiple priorities, producing detailed and accurate work, and analyzing data to make informed recommendations. With strong interpersonal and customer-service skills, they maintain cooperative working relationships with students, staff, faculty, administrators, and external partners while upholding confidentiality and professionalism, including adherence to FERPA, Title IX, and related policies. They can rapidly learn institutional procedures, develop and monitor budgets, and demonstrate reliability through consistent attendance and preparedness. The role requires flexibility in schedule, including variable hours, and the ability to live on campus to ensure prompt emergency response.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job-related field and two years of professional experience in one of the student services program areas required.
• Two years of experience in student housing preferred.
• Two years of experience with Residence Hall Management preferred.
• One year experience supervising Resident Assistants (RAs) or other University student workers preferred.
• One year experience in counseling, advising, and programming for college-level students preferred.
• Master's degree in Student Development, Higher Education, Counseling, Clinical Psychology, Social Work, or a directly related field preferred.

Licenses / Certificates

Valid CA Driver License required.

Application Procedures

Click "Apply Now" to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.