"Senior Systems Engineer"

Senior Systems Engineer

Company: Kennesaw State University

Job Location: Kennesaw, Georgia

Category: Network/System Administrator

Type: Full-Time

Job ID: 289211

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Job Summary

Provides technical expertise and support through resolving escalated enterprise system service issues for Campus Services. Ensures the integrity and efficient operation of systems supporting department functions. Supervises assigned staff.

Responsibilities

KEY RESPONSIBILITIES:

1. Implements full lifecycle of complex IT systems and solutions, ensuring security, stability, integrity, and recoverability
2. Diagnoses and resolves complex problems
3. Develops system integrations and automations
4. Develops and maintains documentation of requirements, systems, services, processes (including data flow), and procedures
5. Serves as a resource and mentor to junior team members
6. Provides on call support, responding to incidents on nights and weekends, as part of an on-call rotation
7. Provides support for special events, as needed

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of higher education in Computer Science, Information Systems, Business Administration or related field or an equivalent combination of relevant education and/or experience

Required Experience

Five (5) years of related IT experience dealing with increasingly complex systems

Preferred Qualifications

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Previous experience working in higher education

Previous experience working in auxiliary services

Experience supporting point-of-sale and transactional systems

Knowledge, Skills, & Abilities

ABILITIES

Able to appropriately assess and communicate risks, benefits, and alternatives

Able to analyze, evaluate, and implement complex IT systems

Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE

Demonstrated expertise managing one or more auxiliary related enterprise systems (i.e. operations for point-of-sale systems, card and transactional systems, parking and transportation management systems, and culinary and hospitality systems)

Demonstrated expertise in: Microsoft Active Directory concepts, administration of Microsoft desktop and server operating systems, PowerShell or equivalent scripting and automation technologies, IP networking fundamentals, administration of enterprise relational databases, and managing data in an enterprise relational database

Knowledge of Payment Card Industry (PCI) security standards and compliance

Well versed in current and emerging technologies, technological trends, and industry best practices for areas of responsibility

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 1% - 24% of the time

This position does not require security clearance.

Background Check

Standard Enhanced

Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=289211&PostingSeq=1