"Student Services Director- Dual Credit"

Job Summary

The Director of Dual Credit oversees the NCTC Dual Credit program including all initiatives that support the successful planning and implementation of the program. The Director works alongside instruction to implement courses necessary for dual credit student success, in addition to building and maintaining partnerships with ISD's located within the four-county service area. Also, the Director of Dual Credit works to ensure that the team of Dual Credit Student Success Coaches have essential resources to carry out their duties and responsibilities of academic advising and registering students. Furthermore, this position serves as a liaison to confirm the dual credit program is working in compliance with state and federal guidelines. Lastly, this position works as part of a team within the institution to carry out commitments set forth by institutional administration.

Responsibilities and Duties:

• Oversees a comprehensive program including all initiatives that support the successful planning and implementation of the NCTC Dual Credit Program
• Work with school's district principals, counselors, and superintendents to evaluate needs and manage liaison projects in ISD's where ISD staff are paid from NCTC funds.
• Partner with NCTC departments to develop and implement the dual credit programing and instructional needs for all High Schools and ISDs.
• Manage the planning of recruitment events, parent orientation nights, FAFSA nights, and registration events to broaden awareness of the NCTC Dual Credit program to recruit and retain students.
• Create, plan, and manage the communication of the Dual Credit program with stakeholders, students, parents, and NCTC Dual Credit coordinators.
• Oversee official appeals process for Dual Credit students' participation in the Dual Credit program and assess various dual credit issues to determine resolution or referral to chair or dean
• Creating and maintaining program reports used to measure effectiveness of the dual credit program and track yearly data.
• Manage full time dual credit staff and ISD designated liaisons.
• Manage student schedules which includes registering and processing add/drops/withdrawals
• Coordinate meetings and manage communication with ISD Administration and NCTC Division Chairs to identify needs and demands for potential academic & CTE programs and identify requirements to implement.
• Devise, inform and initiate communication of higher education Title IX policies and regulations for dual credit students and how they differ from ISD protocols
• Other duties as assigned. Responsibilities and duties may change based on the needs of the department and the institution.

Required Education

Master's degree, preferably in education, counseling or related field

Required Skills & Abilities

• Strong written and oral communication
• Ability to delegate responsibilities
• Work well with a team
• Leadership
• Open to new ideas
• Understanding of higher education coordinating board rules
• Understanding of high school and ISD requirements for students
• Confidentiality
• Proficient in Microsoft Software, Webex, Webex Teams, registration systems
• Familiarity of CANVAS learning management system
• Attention to details
• Knowledge of FERPA and how it applies to dual credit
• Understanding and knowledge of academic, healthcare, Career Technology and pathways in higher education
• Responsible for admissions and registration of dual credit students
• Strong organizational skills
• Self-management
• Ability to manage time and meet necessary deadlines
• Counsel students regarding career paths and degree plans
• Understanding of Title IX state and federal guidelines and how they apply to dual credit students
• Ability to prioritize and multitask

Required Experience

Five (5) years of experience in administrative management, student support services, or related field required

Preferred Experience

Three (3) years Supervisory experience preferred

Previous program management experience preferred

Previous experience cultivating professional partnerships preferred

Special Instructions to Applicants

Subject to criminal background check. Resume, cover letter, and unofficial transcript required in addition to application. Salary is $72,039. Based on the Gainesville campus. Travel between campuses and to off-site locations will be expected.

North Central Texas College ("NCTC") is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Location: Gainesville