"University Program Specialist"

University Program Specialist

Company:
Fayetteville State University

Job Location:
Fayetteville, 28301

Category:
Executive Assistants

Type:
Full-Time

Position Number: 001129

Time Limited Position:
No

Number of Vacancies:
1

Department: Broadwell College of Business and Economics

Posting Number: 0402596

Primary Purpose of the Organization:

The Broadwell College of Business and Economics at Fayetteville State University is dedicated to providing quality business education to a diverse student population. The College prepares students to meet the challenges of a changing environment and to compete in a global market. This is accomplished by supplementing the University's strong teaching emphasis with research and a curriculum that reflects the changing market conditions. The College also assists in regional economic transformation by promoting entrepreneurial and financial education.

Primary Purpose of the Position:

Reporting to the Associate Dean and MBA Director at the Broadwell College of Business and Economics, this position serves as the primary operational and administrative hub for the Department of Graduate and Professional Studies in Business (GPSB) and the BCBE centers that offer non-credit training.

The Graduate Programs & Administrative Services Specialist provides comprehensive program administration spanning the entire student lifecycle-from initial recruitment and admissions to graduation. This position plays a critical role in enrollment growth by engaging prospective students, managing the application review process, and coordinating recruitment events. In addition to admissions, the coordinator is responsible for the independent management of departmental budgets, faculty hiring/onboarding, and acting as the essential liaison between the GPSB and University Admissions, the Registrar, and the Dean's Office.

Minimum Education and Experience Requirements:

• Bachelor's degree and one year of related work experience; or equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions.

Knowledge skills and abilities:

• Budget and Financial Management: Ability to monitor and reconcile multiple fund accounts while ensuring all state and university procurement expenditures align with departmental priorities.
• Academic Program Administration & Student Services: Knowledge of the full student lifecycle and university policies to accurately track student progress, interpret candidacy requirements, and resolve complex issues with the Registrar and Admissions.
• Office Management and Administrative Support: Ability to provide high-level administrative support to leadership by managing complex calendars, supervising staff, and facilitating human resources onboarding and payroll processes.
• Strategic Event Coordination: Proficiency in planning and executing academic seminars and meetings, including the management of logistics, catering, and guest travel arrangements.
• Professional Communication & Customer Service: Ability to communicate effectively with diverse stakeholders and independently evaluate complex problems to offer policy-based solutions.

Preferred Qualifications:

• Master's degree in Business Administration, Public Administration, or a related field from an accredited program.
• Three to five years of progressively responsible experience in higher education administration, specifically in an academic business unit.
• Financial Management Experience: Demonstrated experience in budget planning, monitoring, and reconciliation (managing FOAPs, purchasing, and travel reimbursements).
• Executive Support Experience: Experience providing high-level administrative support to senior faculty, chairs, or deans (specifically supporting Endowed Chairs).
• Systems Proficiency: Proficiency with university enterprise systems (e.g., Banner Finance/Student, Jaggaer/nCino, or similar ERP systems) and Microsoft Office Suite (Excel, Word, PowerPoint).
• Supervisory Experience: Experience recruiting, training, and supervising student workers or temporary staff.