"Change and Communications Manager"

We are seeking an experienced Change and Communications Manager to lead the change management efforts for our Identity and Access Management (IAM) project—a critical initiative to strengthen the University’s security posture. Working in a highly collaborative environment with IT, Security, and Business teams, this role will drive user adoption and ensure a smooth transition to new IAM systems and processes while minimising disruption across the organisation.

Key responsibilities will include:

• Developing and executing a comprehensive change management strategy tailored to the IAM project
• Leading stakeholder engagement and communication activities to build awareness and support for change
• Designing and delivering training programs and resources to enable successful adoption of new systems
• Identifying risks, managing resistance, and embedding sustainable change into business operations

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• UQ Study for Staff
• On campus childcare options
• Affordable parking (from just $6.15 a day)
• Salary packaging options

You will be a proactive and collaborative change professional with the expertise to lead complex IT transformation initiatives and the interpersonal skills to influence and support stakeholders across all levels of the organisation.

Key capabilities include:

• Proven success in delivery change within large IT programs, ideally including Identity and Access capability uplift
• Experience in delivery of change and communications in a university or higher education context will be highly regarded
• Strong experience in consulting, partnering with and coaching senior leaders and stakeholders to achieve outcomes
• Expertise in planning and delivering clear, targeted communications to diverse audiences through multiple channels
• A results-driven, resilient, and positive approach, with the ability to work effectively both independently and in teams
• Postgraduate qualifications in organisational change, project management, business or a related field, or equivalent experience/training
• Proficiency with Microsoft Office and the capacity to quickly learn new applications and tools

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Applications close Sunday 7 September 2025, at 11.00pm AEST (R-54880).