"Coordinator, African American/Black Programs & Services (SSP III)"

Job Details

Coordinator, African American Programs & Services
(Student Services Professional III)

Compensation and Benefits
Anticipated Hiring Salary Range: $5,540 - $5,817 per month
Full CSU Classification Salary Range: $5,540 - $7,893 per month

• This is a full-time, probationary, exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary
Under general direction, the Coordinator, African American/Black Programs and Services designs, implements, and evaluates identity-informed student success initiatives that promote academic achievement, persistence, retention, and belonging for students within the African American/Black community. Furthermore, this position ensures that services, programs, and supports are available to all students, with initiatives informed by institutional data to address identified student needs.
The Coordinator provides direct student engagement, academic mentoring, and case-managed support while contributing to Center-wide retention and graduation efforts through coordinated care, data analysis, and cross-campus collaboration. This position plays a crucial role in enhancing student outcomes by translating culturally responsive practices into tangible, measurable impact. The Coordinator allocates 40% of assigned responsibilities to the planning, coordination, and assessment of student engagement programs and initiatives, and 60% to providing comprehensive case management, academic mentoring, referral coordination, and documentation in support of student success and retention.

Key Qualifications

• Design, implement, and assess identity-informed student success initiatives that foster academic achievement, retention, and belonging
• Analyze student success trends, equity gaps, and high-impact practices to inform targeted interventions and program improvements
• Provide proactive academic coaching, mentoring, and case-managed support to students navigating academic, personal, financial, or institutional barriers
• Engage students who disclose sensitive or personal information with cultural humility, care, and professionalism
• Collect, analyze, interpret, and communicate qualitative and quantitative data to demonstrate program effectiveness and inform decision-making
• Maintain accurate documentation of student interactions, referrals, and outcomes using campus systems

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related and three years of progressively responsible professional student services work experience.
  • A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Department Summary
The Cross Cultural and Gender Center (CCGC) is dedicated to fostering an inclusive, supportive, and socially conscious community at Fresno State. We provide education, advocacy, and resources that center the diverse identities and lived experiences of students, faculty, and staff. Through programs, services, and leadership opportunities, we empower individuals to engage in meaningful dialogue, challenge systems of oppression, and cultivate cultural awareness. Our work is rooted in the values of equity, intersectionality, and social justice, with a commitment to fostering a sense of belonging and collective empowerment for all.

• Cross Cultural Programs and Services
  • African American
  • American Indian
  • Asian Pacific Islander
  • Latino/a
• LGBTQ+ Programs and Services

Deadline & Application Instructions
Applications received by February 27, 2026 will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.