"Education Office Employee at Erasmus School of Social and Behavioural Sciences"

Job Summary

This role involves providing administrative and organizational support to staff and students at the Erasmus School of Social and Behavioural Sciences (ESSB). It is a temporary position for one year, focusing on ensuring a smooth educational process in both Dutch and English.

Responsibilities

• Provide logistical and administrative support to lecturers, such as supplying information for course starts.
• Answer complex student inquiries and assist with administrative challenges.
• Handle logistical and administrative aspects of assessments, including student enrollment for exams.
• Administer grades and student results.
• Collaborate with colleagues on processes like entrance requirements checks, group assignments, and student onboarding.
• Prepare for the new academic year, including conducting information sessions for new students.
• Participate in daily tasks such as processing tickets, updating documentation, and improving processes like grade administration.

Qualifications and Requirements

• HBO-level education and thinking, with preferably experience in similar administrative roles.
• Enthusiasm for a university education setting and ability to empathize with the needs of students and lecturers.
• Proactive attitude, ability to switch quickly between tasks and audiences, and strong organizational and planning skills.
• Team player with a customer-oriented approach towards students and lecturers.
• High sense of responsibility and a positive mindset.
• Excellent skills in MS Office, and preferably in Canvas and Osiris.
• Good command of English at least at B2 level (according to the Common European Framework) in both spoken and written form.

What the Employer Offers

• A salary between €3,057 and €3,985 gross per month for a full-time position (38 hours), based on experience and in accordance with the Collective Labour Agreement for Dutch Universities (CAO NU).
• A contract for 0.6 to 0.8 FTE for one year, with a start date as soon as possible.
• Work-life balance benefits including the option to work from home, 41 vacation days for a 40-hour workweek, 8% holiday allowance, and 8.3% end-of-year bonus.
• A sustainable, inclusive, and diverse work environment with opportunities for development, such as personal career budgets and access to the university library.
• Pension contributions, discounts on insurance and sports subscriptions, and support for relocation if applicable.
• Family-friendly policies, including partially paid parental leave and on-campus childcare.