"Parking Services Officer"

Job Summary

Provides excellent customer service to the University of Utah community and visitors by ensuring parking accommodations are monitored and patrolled on a regular basis for parking infractions in order to keep parking areas accessible to authorized permit holders and special-use patrons.

Responsibilities

• Patrols parking lots, which involves checking for proper permits and issuing citations for improper parking.
• Assists in providing motorist services to the University community and the public such as starting cars, directing people to available parking and specific buildings on campus.
• Assists visitors and registered users of the campus parking system in understanding regulations and the availability of parking in different areas of the campus.
• Processes copies of issued citations and completes forms related to work performed during shift.
• Directs traffic in parking lots during special events such as football, basketball, entertainment events, theatrical productions, or University wide events (commencement).
• Impounds vehicles parked in tow-away zones or that involve excessive citations in accordance with departmental procedures.
• Testifies in court involving contested citations as requested by the Attorney General's office.
• May set up, take down, maintain and inventory all equipment needed for special event parking.
• May collect revenue from day pass machines and meters.
• May perform preventive maintenance on parking lot equipment and order new equipment as needed.

Minimum Qualifications

Two years related parking enforcement experience, or equivalency (one year of education can be substituted for two years of related work experience); a valid Utah's Driver's License; and demonstrated human relation and effective communication skills required. Must be able to pass a background review.

Preferences

Must be able to pass a background review. Demonstrated computer experience including word processing and spreadsheet skills are a plus. Ability to evaluate and resolve parking issues and payment options for customer's impounded vehicles. Good judgment and honesty a must when collecting payments for unpaid tickets in the field. Must be able to handle high stress and crisis situations and have a commitment to provide excellent customer service. Must be able to lawfully operate a motor vehicle. Must be able to ride a mountain bike.

Special Instructions

Requisition Number: PRN16199N
Full Time or Part Time? Part Time
Work Schedule Summary: Morning shift: 8:00am-12:00pm OR Afternoon shift: 12:00pm-4:00pm
Department: 00450 - Commuter Services - Operations
Location: Campus
Pay Rate Range: $18.00/h
Close Date: 11/1/2025
Open Until Filled: