Residence Life Community Specialist (Residence Life Specialist)

Department Information

The Office of Housing and Residence Life, within the Division of Student Affairs, provides housing for 2,400 residents offering students an on-campus urban living experience. We create living environments designed to foster educational success and personal growth through social and academic programs, events, and numerous leadership opportunities. On-campus housing communities create a sense of belonging and fellowship that comes with living on-campus among a community of peers. Housing and Residence Life also serves a wide range of campus and community partners through summer conferences and guest housing that directly impact employer recruitment efforts across the city and support engagement and college prep efforts to support student success and recruitment.

Job Summary

Department-Specific Responsibilities

• Supervises Residence Life student staff.
• Implements the residential curriculum and operational management.
• Creates a living/learning environment that contributes to the personal and academic success of residents through collaboration with students, staff, and faculty.

General Responsibilities

• Establishes and maintains a positive residential community that supports and enhances the educational mission of the university through developmental and social programs, personal student contacts, and the fostering of faculty-student interaction. Initiates and fosters student leadership opportunities, personal responsibility, and respect for others.
• Frequently interacts with students on an individual and group basis; listens to concerns and issues, advises students on programs and initiatives across the university that may help with academic goals and/or student engagement, and recommends resources for students in crisis or facing adversity.
• Addresses and resolves student behavioral problems within assigned hall(s)/unit(s) and documents and reports incidents to manager, student conduct staff, or law enforcement as appropriate, maintaining confidentiality and university policy and procedures.
• Coordinates and delegates hall administrative tasks, including room changes, and programming account expenditures.
• Communicates, interprets, and administers residence hall rules and regulations as well as the student code of conduct and other relevant university policies.
• Responds to and resolves resident, guest, parent/guardian, and other stakeholder concerns or complaints. Responds to and assists with the management of building-wide emergencies or crisis situations.
• Provides day-to-day supervision of live-in student staff members and assists with selection, training, and evaluation.
• May assist with housing application review, housing assignments, and housing reassignments. May assist with hall councils, oversight of student desk operations, and liaising with unit and campus partners.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in business or related field.

Preferred

• Master's degree in higher education student affairs, counseling, or closely related field

WORK EXPERIENCE

Preferred

• Some experience in student services, higher education, or related field.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Demonstrates analytical skills.
• Demonstrates problem solving skills.