Specialist, Student Accounts

General Position Description

Provides general student services information and assists current and prospective students with admissions, financial aid, testing, advising, graduation and finance related issues. Collects and processes payments for various transactions such as student accounts, tests, fines, petty cash, and party vendors. Processes stop payments and removes holds when financial obligations are met. Monitors student accounts for accuracy. Reconciliation of various third party accounts between accounts receivable and accounting records.

Description of Job Function

1. Accesses, inputs and retrieves data from multiple applications such as CashNet, Banner, ADELPH library system, and Bank Mobile Support to resolve student account inquiries.
2. Accepts all College payments, determines type of monetary transaction, and responsible for the correct posting to the accounting records.
3. Receives telephone calls, responds to inquiries made through the business office e-mail and in person to assist students with all questions posed regarding admissions, finance, financial aid, testing, advising, and graduation.
4. Reviews petty cash reimbursements requests to ensure compliance with College policy, checks budget, and maintains supporting documentation.
5. Reconciles daily bank deposits and prepares bank deposits for armored car pickup. Responsible for the accounts receivable collection effort including notifications to students, analysis, and placement of account with collection agency.
6. Analyze the placement and removal of financial holds on student accounts.
7. Performs reconciliation of various accounts such as General Scholarship and International Student Insurance and processes correcting adjustments when necessary.
8. Monitors daily bookstore transactions to ensure accuracy between the Banner and Nebraska Bookstore systems.
9. Assists Bursar with student account deletions and re-registrations for unpaid accounts.
10. Performs other duties as assigned.